Patient Care Advisor in Mexborough

Patient Care Advisor in Mexborough

Mexborough Full-Time 1300 - 1600 £ / month (est.) No home office possible
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At a Glance

  • Tasks: Join our Patient Care Advisory Team and support patients with their needs.
  • Company: A dedicated healthcare organisation focused on patient care and teamwork.
  • Benefits: Flexible hours, training provided, and opportunities for overtime.
  • Why this job: Make a difference in patients' lives while developing your skills in a supportive environment.
  • Qualifications: GCSE in English and Maths required; previous experience is a plus but not essential.
  • Other info: Work across multiple sites with a friendly team and immediate start available.

The predicted salary is between 1300 - 1600 £ per month.

We are seeking to recruit a Medical Receptionist to join our successful Patient Care Advisory Team. This role is 25 hours per week; however, there is overtime available based on business requirements. Shift Patterns are:

  • 8am - 1pm
  • 1pm - 6pm
  • 3pm - 8pm

Staff are expected to work across all four AMP Group sites, where possible. Immediate starts are available. Previous reception experience is desirable but not essential as training will be provided.

The ideal candidate would be a proactive individual who can use their initiative. They will possess excellent interpersonal skills and enjoy working with patients. We need a team player and someone who can be flexible in times of sickness and holidays. The successful applicant must be IT literate and be willing to undertake relevant training in order to improve their skills.

Duties will include meeting/greeting patients, receiving telephone calls, maintaining and updating confidential records via computerised systems, and general administrative work associated with General Practice.

Main duties of the job:

  • Running an effective and efficient reception service
  • Dealing with all general enquiries
  • Receive and make telephone calls as required and take messages
  • Action repeat prescription requests promptly
  • Registering patients on the online system
  • Dealing with the day-to-day running of the computer system and entering patient information onto the computer
  • Opening mail and ensuring that all correspondence is scanned and attached to patients' computer records
  • Making sure the reception area is left tidy
  • Registering new patients promptly and accurately

About us: The organisation is run by a board including the Medical Director and a Senior Leadership Team. The Receptionist role is to work within a team carrying out administrative functions and working in the telephone hub. We believe in general practice and not general practitioner, and without a good strong team we could not operate and meet our targets and deadlines.

Job responsibilities: Please refer to the full job description attached. Please note this role is to work across all AMP operational sites, where practicable.

Person Specification:

Qualifications: GCSE in English and Maths - C or above

Experience: Previous experience of working in a GP practice is desirable but not essential as full training will be given. Working from all 4 sites will be required; therefore, your own transport is advised.

Patient Care Advisor in Mexborough employer: AMP Group Practice

Join our dynamic Patient Care Advisory Team, where we prioritise a supportive work culture and offer flexible shift patterns across our four AMP Group sites. As an employer, we provide comprehensive training, opportunities for professional growth, and a collaborative environment that values your contributions to patient care, making it a rewarding place to develop your career in healthcare.
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Contact Detail:

AMP Group Practice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Care Advisor in Mexborough

✨Tip Number 1

Get to know the company! Research AMP Group and their values. When you show up for an interview, drop in some knowledge about their mission or recent achievements. It’ll impress them and show you’re genuinely interested.

✨Tip Number 2

Practice your interpersonal skills! Since this role is all about working with patients, try role-playing common scenarios with a friend. This will help you feel more confident when it comes to greeting patients and handling enquiries.

✨Tip Number 3

Be flexible and ready to adapt! The job requires working across different sites and dealing with various tasks. Show that you can handle change by sharing examples of how you've been adaptable in past roles during your interview.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on that chance!

We think you need these skills to ace Patient Care Advisor in Mexborough

Interpersonal Skills
IT Literacy
Initiative
Teamwork
Flexibility
Administrative Skills
Telephone Communication
Confidential Record Management
Patient Registration
General Enquiry Handling
Attention to Detail
Time Management
Proactive Approach
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Patient Care Advisor role. Highlight any relevant experience, even if it’s not in a medical setting, and show us how you can be proactive and a team player.

Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re a great fit for our Patient Care Advisory Team. Don’t forget to mention your interpersonal skills and flexibility!

Show Off Your IT Skills: Since being IT literate is a must, make sure to mention any relevant software or systems you’ve used before. If you’ve got experience with patient management systems, let us know – it’ll definitely catch our eye!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the recruitment process!

How to prepare for a job interview at AMP Group Practice

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Patient Care Advisor role. Familiarise yourself with the key responsibilities like managing patient records and handling enquiries. This will help you demonstrate your enthusiasm and readiness to contribute to the team.

✨Show Off Your Interpersonal Skills

Since this role involves a lot of patient interaction, be prepared to showcase your excellent interpersonal skills. Think of examples from your past experiences where you've successfully communicated or resolved issues with patients or colleagues. This will highlight your ability to fit into their team.

✨Be Ready for Flexibility Questions

Given that the job requires flexibility in working hours and locations, expect questions about how you handle changes in your schedule. Prepare to discuss times when you've adapted to unexpected situations, showing that you're a proactive team player who can step up when needed.

✨Demonstrate IT Literacy

As the role involves using computerised systems, brush up on your IT skills before the interview. Be ready to talk about any relevant software you've used in the past, and express your willingness to learn new systems. This will reassure them that you can handle the administrative tasks efficiently.

Patient Care Advisor in Mexborough
AMP Group Practice
Location: Mexborough
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