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- Tasks: Maintain and repair biomass heating systems while providing excellent customer service.
- Company: Join a forward-thinking company dedicated to the energy transition.
- Benefits: Enjoy 26 days leave, life insurance, healthcare cash plan, and gym discounts.
- Why this job: Be part of a team making a real difference in sustainable energy solutions.
- Qualifications: Mechanical/electrical background with engineering qualifications and strong customer service skills.
- Other info: Flexible working hours with opportunities for overtime and travel across Scotland.
The predicted salary is between 30000 - 42000 £ per year.
Location: Scotland (Central Belt)
We are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise.
Overview
Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition. The size and scale of the challenge means we must continually grow our team, bring in new ideas and new approaches and be ready to push the boundaries. At every level, we are looking for bold, ambitious, bright, and collaborative people that share our commitment to making a difference.
Role
We have a fantastic opportunity for a Field Service Engineer to join our Servicing and Heat Supply Scotland team, based in the Central Belt, to undertake general maintenance, installation, commissioning and repair works on biomass heating systems, other heating plant and associated equipment.
Responsibilities
- Undertake planned maintenance works in a thorough manner, following service task schedules where available.
- Undertake reactive maintenance/call outs and a swift and effective resolution of heating faults.
- Promptly and comprehensively complete the appropriate planned and reactive maintenance reports in the required format and using the online system, providing sufficient feedback and information in a suitable format which can be presented to the client.
- Take and log photographs to the report including before and after photos for planned services and photos identifying any issues relating to reactive maintenance visits.
- Identify any parts which may require replacement and include as much detail as possible in the report to enable parts to be ordered.
- Endeavour to contact client during the planned/reactive maintenance visit, update on works undertaken, engage client and provide helpful and friendly feedback.
- Escalate any serious issues or Health and Safety/compliance concerns to the Service Manager.
- Assist the Service Manager with any technical queries and support.
- Undertake all tasks according to Health and Safety requirements and wear correct PPE.
- Complete risk assessments and method statements for specific tasks as required.
- Undertake installation, surveying and repair works as required.
What we are looking for
- A mechanical/electrical/electronic background
- An engineering qualification (C&G, HNC, NVQ or similar)
- Full clean driving licence
- Excellent customer service skills
- Good team worker
- Understanding of health and safety procedures and statutory compliance
- Proficient with paperwork and good IT skills; for completion of service reports, H&S reports, timesheets
- High attention to detail and commitment to quality
- Flexible approach, with the willingness to undertake varied tasks and travel to different sites
- Reliable, self-motivated, and able to work independently or as part of a team
Desirable Experience
- Experience of biomass systems
- Proven experience of working on call
What we will offer in return
- 26 days annual leave entitlement plus 8 days for public holidays
- Life Insurance
- Employer pension contribution
- Healthcare Cash Plan
- Access to advice, counselling, and support
- Access to GP services
- Wellbeing tools and resources
- Shopping and lifestyle discounts
- Discounted gym membership
Additional information
- Mainly situated in and around the Central Belt, travel throughout Scotland/UK may be required
- Normal working hours are between 8:00 am to 5:00 pm, though the nature of the role will result in overtime work as and when required, and periods of on-call on a rota.
- On-call will be required after an appropriate period (usually after 6 months)
- Competitive salary to be discussed at interview
- Hours of work: 40 hours per week plus overtime
- Contract type: permanent
Safer Recruitment
In line with our commitment to safety and integrity, roles at AMP may require a DBS check as part of our safer recruitment process. We also verify qualifications and eligibility to work in the UK, ensuring a secure and equitable hiring journey.
Equal Opportunities
AMP is dedicated to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, cultures, and abilities, striving to create an environment where everyone feels valued and heard. If you require reasonable adjustments due to a disability or long-term health condition during the application or onboarding process, please contact us at. We’re here to support your journey.
Field Service Engineer in Greenock employer: AMP Clean Energy
Contact Detail:
AMP Clean Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Greenock
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its mission. Understand their role in the energy transition and think about how your skills as a Field Service Engineer can contribute to their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your technical skills and be ready to discuss your experience with biomass systems. Be prepared to share specific examples of how you've tackled maintenance issues in the past. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in the energy sector.
We think you need these skills to ace Field Service Engineer in Greenock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight your mechanical or electrical background and any relevant qualifications to show us you’re the right fit!
Show Off Your Customer Service Skills: Since this role involves engaging with clients, don’t forget to showcase your excellent customer service skills in your application. Share examples of how you've successfully interacted with clients in the past.
Be Detail-Oriented: We love a candidate who pays attention to detail! When filling out your application, ensure all information is accurate and complete. This will demonstrate your commitment to quality, which is key for this position.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at AMP Clean Energy
✨Know Your Stuff
Make sure you brush up on your mechanical, electrical, and electronic knowledge. Familiarise yourself with biomass heating systems and any relevant technologies. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with clients, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a client.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios during the interview. They might ask how you'd handle a specific maintenance issue or a health and safety concern. Practise articulating your thought process clearly and logically.
✨Demonstrate Your Team Spirit
This company values collaboration, so be ready to talk about your experiences working in teams. Share examples of how you've contributed to team success and how you handle conflicts or challenges within a group.