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- Tasks: Support the Service and Heat Supply team with invoicing, planning, and customer relations.
- Company: Join AMP, a leader in flexible energy solutions and the energy transition.
- Benefits: Enjoy 26 days leave, life insurance, healthcare plan, and gym discounts.
- Why this job: Make a real impact in the energy sector while developing your skills.
- Qualifications: SQA Highers/English A Levels or equivalent; strong communication and organisational skills.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition. The size and scale of the challenge means we must continually grow our team, bring in new ideas and new approaches and be ready to push the boundaries. At every level, we are looking for bold, ambitious, bright, and collaborative people that share our commitment to making a difference.
We have a fantastic opportunity for a Service Coordinator (Maternity Cover) based in our Fort William office.
Role Responsibilities
- Assisting with the Service and Heat Supply team’s invoicing to be issued weekly and monthly as required, including uploading to customer portals and producing invoicing reporting templates.
- Ensuring all heat supply is invoiced on a monthly basis with clients receiving all appropriate records.
- Assisting the Service Desk Manager with producing and issuing the weekly works plan.
- Assisting with internal service software portal templates and processes, including uploading new contracts and updating existing contracts in the portal.
- Supporting the Service Desk Manager and team to create service tickets and allocate to Engineers.
- Assisting with reviewing incoming service reports.
- Generating purchase orders and goods received notes.
- Assisting with engineer van stock levels and tooling requirements.
- Booking accommodation, ferries, parking, and other travel for the team.
- Liaising with suppliers and generating customer quotations for products and/or services.
- Liaising with sub‑contractors, filing job reports, and ensuring works and subcontractor plans are in place.
- Completing subcontractor applications and renewals.
What we are looking for
- SQA Highers/English A Levels or equivalent school qualifications.
- Initiative to work independently, and work as part of a team.
- Ability to prioritise workload and competing demands.
- Excellent interpersonal and communication skills to build good working relationships internally and externally.
- Excellent organisational and administration skills.
- Ability to identify and solve problems.
- Excellent Microsoft Office skills.
- Good geographical knowledge, covering Scotland locations.
- Experience with database systems and apps.
- Experience of delivering administration support in a fast moving and demanding operational environment.
- Experience within logistics/planning/scheduling.
- Demonstratable experience of solution driven approach.
- Excellent communicator and commitment to customer service and satisfaction.
- Proactive and solution driven.
- Detail-oriented/Attention to detail.
Benefits
- 26 days annual leave entitlement plus 8 days for public holidays.
- Life insurance.
- Employer pension contribution.
- Healthcare cash plan.
- Access to advice, counselling, and support.
- Access to GP services.
- Wellbeing tools and resources.
- Shopping and lifestyle discounts.
- Discounted gym membership.
Additional Information
- Location: AMP Clean Energy, Fort William Office, PH33 6SQ.
- Competitive salary to be discussed at interview.
- Hours of work: 40 hours per week; Monday-Friday, 08:00-17:00 (1 hour lunch).
- Contract type: 1 Year fixed term (Maternity Cover).
- Office based, 5 days per week.
Safer Recruitment
In line with our commitment to safety and integrity, roles at AMP may require a DBS check as part of our safer recruitment process. We also verify qualifications and eligibility to work in the UK, ensuring a secure and equitable hiring journey.
Equal Opportunities
AMP is dedicated to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, cultures, and abilities, striving to create an environment where everyone feels valued and heard. If you require reasonable adjustments due to a disability or long-term health condition during the application or onboarding process, please contact us at HRQueries@ampcleanenergy.com. We’re here to support your journey.
Service Coordinator in Fort William employer: AMP Clean Energy
Contact Detail:
AMP Clean Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Fort William
✨Tip Number 1
Get to know the company inside out! Research AMP's mission and values, especially their commitment to the energy transition. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to service coordination. Think about how your skills match the job description and be ready to share specific examples of your experience in logistics and administration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining AMP and contributing to a smarter energy future.
We think you need these skills to ace Service Coordinator in Fort William
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Coordinator role. Highlight your organisational skills, attention to detail, and any relevant experience in administration or logistics.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the energy transition and how your background makes you a great fit for our team. Be bold and show us your personality!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to demonstrate your excellent interpersonal skills in your application. Use clear and concise language to convey your points.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at AMP Clean Energy
✨Know the Company Inside Out
Before your interview, take some time to research AMP and their mission to support the energy transition. Understand their services and how they contribute to decarbonisation. This will not only show your interest but also help you align your answers with their values.
✨Showcase Your Organisational Skills
As a Service Coordinator, you'll need to juggle multiple tasks. Be prepared to discuss specific examples from your past experiences where you successfully managed competing demands or prioritised workloads. Highlighting your organisational skills will demonstrate that you're ready for the fast-paced environment.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common questions about teamwork and customer service, as these are crucial for building good working relationships internally and externally.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.