Monitoring and Response Technician in Fort William

Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition. The size and scale of the challenge mean we must continually grow our team, bring in new ideas and new approaches and be ready to push the boundaries.

At every level, we are looking for bold, ambitious, bright, and collaborative people that share our commitment to making a difference and we have a fantastic new opportunity for two Monitoring and Response Technicians to join our team. The Monitoring & Response Technicians will be responsible for overseeing the operational status of:

• 65 MTU gas engines (2.5MW) across 35 sites
• 1,000 small‑scale grid‑connected batteries (50kW) across around 1,000 sites
• A growing fleet of electric boilers across several sites

Working on a rotational 4-on / 2-off schedule with alternating early and late shifts, the technician will ensure asset availability, fault resolution, engineer, parts and safety coordination outside of standard working hours. The role will involve:

• Remotely monitoring engine, battery, electric boiler, and other energy asset performance via SCADA and other platforms
• Identifying, analysing, and resetting faults in real-time to maintain asset uptime
• Updating the trading platform accordingly with accurate asset availability/unavailability status
• Coordinating with on‑call engineers and parts stock, ensuring timely dispatch and fault resolution
• Creating and managing jobs on our service platform
• Tracking engineer locations via tracking software and CCTV to ensure lone working safety compliance
• Compiling and sending end‑of‑shift reports to the O&M team
• Analysing data and trends – identifying and resolving issues

What we are looking for:

• Strong report writing and documentation skills, especially for shift handovers and technical reports.
• Self‑motivated and independent, with the ability to manage tasks without close supervision.
• Strong sense of responsibility for safety and operational integrity.
• Decisive and calm under pressure, able to make the right call in real‑time fault situations.
• Collaborative communicator, able to work across teams and with on‑call engineers.
• Detail‑oriented, ensuring accuracy in reporting and system update.
• A basic knowledge of how an engine works.
• Knowledge of energy trading platforms and dispatch protocols, or willingness to learn as training will be given.

What we will offer in return:

We have built a culture founded on honesty, working hard, and enjoying ourselves, and have created a workplace where everyone feels more connected, heard, and valued. Our employee benefits include:

• Equivalent to 26 days annual leave entitlement plus 8 days for public holidays
• Life Insurance
• Employer pension contribution
• Access to advice, counselling, and support
• Access to GP services
• Wellbeing tools and resources
• Shopping and lifestyle discounts
• Discounted gym membership

Additional information:

Salary: To be discussed at interview. Hours of work: Early: 06:00–15:00 (1‑hour unpaid break; 8 paid hours) or Late: 14:00–23:00 (1‑hour unpaid break; 8 paid hours). Shifts are worked in blocks of four consecutive earlies or four consecutive lates followed by two consecutive rest days.

If you’re driven, collaborative, and ready to help build a smarter energy future — we’d love to hear from you.