Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise.
Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition.
The size and scale of the challenge means we must continually grow our team, bring in new ideas and new approaches and be ready to push the boundaries. At every level, we are looking for bold, ambitious, bright, and collaborative people that share our commitment to making a difference. We have a fantastic opportunity for an IT Operations Engineer based in our Hooton Office.
The IT Operations Engineer will play a key role in supporting and improving IT operations across AMP, ensuring technology services, operational asset infrastructure and end-user services remain secure, reliable and fit for business needs.
Working alongside the IT Operations Manager, Managed Service Provider and third-party suppliers, the role provides hands-on technical expertise, service improvement and project delivery across AMP’s IT estate.
Interested? If you’re looking for a varied, hands-on IT role with the opportunity to take ownership and develop your experience, we’d love to hear from you.
The role will involve
- Managing and improving AMP’s core IT infrastructure and technology services, including Microsoft 365 and Azure, ensuring networks, cloud platforms, business systems and end-user technologies remain secure, reliable and fit for business needs.
- Managing and improving the technology infrastructure supporting AMP’s operational assets, including Commercial Biomass, Industrial Biomass, Urban Reserve and Battery Box, through site visits, surveys, supplier coordination and infrastructure improvements to maintain high service availability.
- Monitoring service performance, availability and operational metrics, coordinating the resolution of incidents and outages with MSPs and third-party suppliers to minimise disruption and maintain operational uptime.
- Coordinating the IT user lifecycle with the MSP, ensuring onboarding and offboarding activities are delivered smoothly and provide a positive user experience.
- Delivering delegated IT projects and service improvements, taking ownership of technical design, implementation and delivery while supporting wider IT objectives.
- Supporting security, compliance and continual improvement activities, including ISO 27001 and Cyber Essentials, maintaining documentation and addressing vulnerabilities to enhance the security and reliability of IT services.
What we are looking for
The ideal candidate will have a strong technical background, broad IT infrastructure experience and the ability to work effectively across a varied IT environment. You’ll ideally bring:
- Strong experience with Microsoft 365, Azure/Entra, Exchange, SharePoint and Intune.
- Good knowledge of networking, Windows client/server environments, virtualisation and cloud/hybrid infrastructure.
- Experience managing IT infrastructure, end-user devices and user lifecycle processes, including onboarding and offboarding.
- The ability to deliver infrastructure upgrades, technical changes and service improvements from concept through to completion.
- Experience working with MSPs, third-party suppliers and formal change and incident management processes.
- An understanding of IT security, compliance and vulnerability management, ideally including ISO 27001 and Cyber Essentials.
- PowerShell or other scripting/automation experience.
- Experience supporting multiple sites, with exposure to operational or industrial environments beneficial.
- A proactive, organised approach, with the confidence to work independently, make recommendations and see tasks through to completion.
- Strong stakeholder relationships, a collaborative approach and a genuine interest in renewable energy.
What we will offer in return
We have built a culture founded on honesty, working hard, and enjoying ourselves and have created a workplace where everyone feels more connected, heard, and valued.
You will receive, ongoing training and development, be encouraged to work towards relevant accreditations and be able to map out a clear journey of progression within your role.
Our employee benefits include –
- 26 days annual leave entitlement plus 8 days for public holidays
- Life Insurance
- Employer pension contribution
- Access to advice, counselling, and support
- Access to GP services
- Wellbeing tools and resources
- Shopping and lifestyle discounts
- Discounted gym membership.
Additional information
- Location:Based at our Hooton Office, CH66 7NZ three days per week (Tuesday to Thursday), with hybrid working on Mondays and Fridays
- Salary: To be discussed at interview.
- Hours of work: 40 hours per week, 08:30 – 17:00 with a 30-minute unpaid lunch
Safer Recruitment:
In line with our commitment to safety and integrity, roles at AMP may require a DBS check as part of our safer recruitment process. We also verify qualifications and eligibility to work in the UK, ensuring a secure and equitable hiring journey.
AMP is dedicated to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, cultures, and abilities, striving to create an environment where everyone feels valued and heard. If you require reasonable adjustments due to a disability or long-term health condition during the application or onboarding process, please contact us at HRQueries@ampcleanenergy.com . We’re here to support your journey.
IT Operations Engineer employer: AMP Clean Energy Group.
AMP Clean Energy is an exceptional employer, offering a dynamic work environment in Hull where safety and performance are at the forefront of our operations. We prioritise employee growth through continuous training and development opportunities, fostering a culture of collaboration and innovation. Join us to be part of a team that not only values your contributions but also supports your career advancement in the renewable energy sector.
