Service Manager/Workshop Controller - Southampton

Amour Recruitment is pleased to be recruiting for an experienced Service Manager/Workshop Controller, to support our client\’s continued growth in Southampton.

In this dual-role, you\’ll support the delivery of Automotive Services, overseeing the Service Team, Parts Department and Workshop Operations.

As a key part of the management team, you\’ll ensure the delivery of team KPIs, motivate and manage team operations and report directly to the Managing Director.

Responsibilities:

• Oversee the service department, ensuring delivery of customer service and acting as a point of escalation for enquiries and complaints.
• Managing the workload for the auto-workshop, ensuring on-time turnaround for all vehicle repairs and services.
• Support all operations, providing a cross-department link for communications.
• Deliver and report on site KPIs.
• Ensure on site health and safety and compliance requirements.

Requirements:

• Previous experience in Workshop Control or Service Management is essential
• A strong understanding of remedial and service advisory works in the automotive sector.
• An understanding of Commercial Vehicle Servicing is ideal, though not essential.

Hours: 8:00 – 18:00 Monday to Friday | 1 in 3 Saturdays, 8:00 – 12:00

Salary: £37,000 to £45,000 DOE

If you\’re an experienced Service Manager/Workshop Controller, we would love to hear from you! Please click to apply or reach out tot he Amour Recruitment Team on 02392 387925 for more information.