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- Tasks: Guide customers through their aftersales journey with expert advice and support.
- Company: Join a friendly team in Hedge End, Southampton, focused on customer satisfaction.
- Benefits: Enjoy a permanent role with opportunities for growth and development.
- Why this job: Make a real difference in customer experiences while building lasting relationships.
- Qualifications: Experience in customer service or similar roles is essential.
- Other info: Dynamic work environment where professionalism and warmth are highly valued.
The predicted salary is between 28800 - 43200 £ per year.
Amour Recruitment is pleased to be recruiting for a Permanent Aftersales Service Advisor on behalf of our client based in Hedge End, Southampton. In this pivotal role, you will be the friendly voice guiding customers through their aftersales journey, ensuring their experience is smooth, informative, and personalised. This position offers a chance to utilise your customer service expertise in a dynamic environment where professionalism and warmth are valued at the highest standard.
Responsibilities:
- Managing customer appointments
- Providing expert advice on services and repairs
- Maintaining excellent relationships to foster customer loyalty
Requirements:
- Proven experience as an Outbound Customer Service Advisor or in a similar role within the Office
Aftersales Service Advisor in Southampton employer: Amour Recruitment
Contact Detail:
Amour Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Service Advisor in Southampton
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle tricky situations or difficult customers. Being prepared will help you shine in interviews and demonstrate your expertise.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Aftersales Service Advisor in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Aftersales Service Advisor role. Highlight your customer service expertise and any relevant experience in similar positions to show us you’re the right fit!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how you can bring warmth and professionalism to our team. Keep it friendly and engaging!
Showcase Your Communication Skills: As an Aftersales Service Advisor, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We want to see how you can guide customers through their journey with ease.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Amour Recruitment
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills and experiences. Think about specific examples where you've gone above and beyond for a customer, as this role is all about providing a smooth and personalised experience.
✨Show Off Your Communication Skills
Since you'll be the friendly voice guiding customers, practice how you articulate your thoughts. Use clear and concise language, and don’t forget to smile – it can be heard in your voice!
✨Research the Company
Get to know the company’s values and what they stand for. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Prepare Questions to Ask
Think of insightful questions to ask at the end of the interview. This shows your enthusiasm for the role and helps you understand if the company culture is the right fit for you.
