At a Glance
- Tasks: Handle customer queries via calls and emails while managing data and appointments.
- Company: Established business in Shrewsbury with a focus on growth and stability.
- Benefits: 22 days holiday, bank holidays, and clear career progression.
- Other info: Monday to Friday hours with a competitive salary.
- Why this job: Join a supportive team and develop your customer service skills in a dynamic environment.
- Qualifications: Strong communication skills and experience with Word, Excel, and customer service.
The predicted salary is between 24800 - 25500 £ per year.
Amour Recruitment are proud to be working for this well-established business who due to growth is seeking a Customer Support Administrator to join their busy team based in Shrewsbury.
Key Responsibilities:
- Answer incoming calls and emails dealing with requests from clients and customers that require a routine response whilst directing more complex issues via calls or emails to the appropriate person/team.
- Keeping the main database up to date and uploading new documents.
- Oversee diary for appointments.
- General administration.
Personal Requirements:
- Excellent communication skills.
- Confident with Word & Excel and mail merges.
- Previous customer service experience within an office environment.
Benefits include:
- 22 days holiday, plus bank holidays.
- Career progression.
Hours: Monday to Friday, 9am to 5pm with 1 hour for lunch.
Salary: £24,800 - £25,500.
If you are looking to work for a company that offers stability and progression, then we would love to hear from you! Apply now or call Amour Recruitment for more information.
Customer Support Administrator employer: Amour Recruitment
Join a well-established business in Shrewsbury that values its employees and fosters a supportive work culture. With competitive benefits including 22 days of holiday plus bank holidays and clear pathways for career progression, this role as a Customer Support Administrator offers a stable and rewarding environment for those looking to grow their skills and advance their careers.
