At a Glance
- Tasks: Handle customer queries via calls and emails while managing data and appointments.
- Company: Established business in Hull with a supportive team environment.
- Benefits: 22 days holiday, bank holidays, and opportunities for career progression.
- Other info: Monday to Friday hours with a friendly work culture.
- Why this job: Join a growing team and enhance your customer service skills in a dynamic setting.
- Qualifications: Strong communication skills and experience in customer service and office software.
The predicted salary is between 24800 - 25500 £ per year.
Amour Recruitment are proud to be working for this well-established business who due to growth is seeking a
Customer Support Administrator to join their busy team based in
Hull.
Key Responsibilities
- Answer incoming calls and emails dealing with requests from clients and customers that require a routine response whilst directing more complex issues via calls or emails to the appropriate person/team.
- Keeping the main data base up to date and uploading new documents
- Oversee diary for appointments
- General administration.
- Personal Requirements
- Excellent communication skills
- Confident with Word & Excel and mail merges
- Previous customer service experience within an office environment
Benefits include
- 22 days holiday, plus bank holidays
- Career progression
Hours
Monday to Friday, 0900-1730 with 1 hour for lunch
Salary
- £24,800 - £25,500
- #J-18808-Ljbffr
Customer Service Administrator - Kingston Upon Hull employer: Amour Recruitment
Amour Recruitment is an excellent employer, offering a dynamic work culture in Waterlooville that fosters professional growth and development. Employees benefit from competitive salaries, comprehensive support for further qualifications, and a collaborative environment where their insights directly influence decision-making. Join us to be part of a team that values your contributions and invests in your future.
We think you need these skills to ace Customer Service Administrator - Kingston Upon Hull
Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Teamwork
Time Management
Customer Service Skills
