At a Glance
- Tasks: Lead the EMEA Customer Services team and enhance the customer experience.
- Company: Join AMOT, a leader in customer service excellence.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Be the voice of the customer and collaborate across departments.
- Why this job: Make a real impact by driving customer satisfaction and business growth.
- Qualifications: Proven experience in customer service management and team leadership.
The predicted salary is between 60000 - 75000 £ per year.
AMOT is seeking an experienced Customer Service Manager to lead the EMEA Customer Services function. This leadership role owns the end-to-end customer experience, coaches a high-performing team, and acts as the internal voice for customers to drive growth and trust.
You will champion a proactive, professional service, remove friction across Sales, Operations, Engineering, Quality and Finance, and ensure exceptional communication with customers as you support double-digit growth and new business.
Head of Customer Experience & Services (EMEA) in Bury St Edmunds employer: AMOT
AMOT is an excellent employer that fosters a collaborative work culture, prioritising operational excellence and continuous improvement. Located in the picturesque Bury St. Edmunds, employees benefit from a supportive environment that encourages professional growth and development, alongside competitive remuneration and benefits. Join us to be part of a team that values innovation and teamwork, making a meaningful impact in the manufacturing sector.
