At a Glance
- Tasks: Lead student finance and residential support services to enhance student experience.
- Company: Liverpool Hope University, dedicated to student wellbeing and success.
- Benefits: Permanent position with a supportive team and professional development opportunities.
- Other info: Join a dynamic team focused on innovation and student retention.
- Why this job: Make a real difference in students' lives while developing your leadership skills.
- Qualifications: Proven leadership experience and a background in finance and support services.
The predicted salary is between 55000 - 65000 € per year.
Liverpool Hope University is seeking to appoint an experienced and enthusiastic Head of Student Finance and Residential Support to join our Student Life team. Student Life delivers a wide range of services designed to enhance and support the overall student experience, specifically wellbeing, retention, success and community.
This is a key leadership role reporting to the Director of Student Life and contributing to the wider management teams across the University. The successful candidate will provide strategic direction and operational leadership across student finance and residential support services.
The post holder will oversee the management of income control, student accounts, student funding, and financial support teams. They will be responsible for the development and implementation of policies, systems, and processes relating to the collection and management of tuition fees and accommodation charges, as well as the administration of scholarships, access and participation bursaries, and hardship funds.
In addition, we are seeking an individual who will also lead the delivery of a professional, innovative, and forward-thinking residential support service. This includes overseeing student support within university residences, managing budgets and resources, and implementing strategies to promote student retention, wellbeing, and success within halls.
We are seeking an experienced individual with a strong track record of leadership and team development, who can deliver professional, efficient and student-focused services. A financial background and experience of managing support teams is essential.
This is a permanent position, subject to a standard 12-month probationary period.
Role Specification
- Ref: AFIN022
- Closing Date: Friday 29th May 2026 at 5.00pm
- Interview Date: Interviews for this post are expected to take place week commencing 15th June 2026
Head of Student Finance and Residential Support in Liverpool employer: AMOSSHE National Office
Liverpool Hope University is an exceptional employer, offering a vibrant work culture that prioritises student wellbeing and success. As the Head of Student Finance and Residential Support, you will have the opportunity to lead innovative initiatives while benefiting from professional development and a supportive team environment in the heart of Liverpool, a city renowned for its rich cultural heritage and community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Student Finance and Residential Support in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Liverpool Hope University on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by researching the latest trends in student finance and residential support. We want to impress with our knowledge and ideas on how to enhance student wellbeing and retention.
✨Tip Number 3
Showcase our leadership skills! Think of examples where we've successfully led teams or implemented innovative solutions. This is our chance to shine and demonstrate how we can contribute to the Student Life team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight our fit for the Head of Student Finance and Residential Support role.
We think you need these skills to ace Head of Student Finance and Residential Support in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in student finance and residential support. We want to see how your skills align with the role, so don’t hold back on showcasing your leadership and team development experience!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to manage budgets, implement policies, and enhance student experiences. We love numbers, so if you can quantify your successes, even better!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who is not just experienced but also enthusiastic about improving student life. Share your passion for student wellbeing and retention in your writing!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our values there.
How to prepare for a job interview at AMOSSHE National Office
✨Know Your Stuff
Make sure you’re well-versed in student finance and residential support services. Brush up on the latest policies, funding options, and best practices in student wellbeing. This will show that you’re not just interested in the role but also knowledgeable about the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you overcame them. Highlight your ability to develop and implement strategies that enhance student experiences, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a budget crisis or improving student retention. Practise your responses to these scenarios, focusing on your problem-solving skills and innovative thinking.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the university's vision for student support services or how they measure success in student retention. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
