At a Glance
- Tasks: Support key retail partners and manage product launches for top brands.
- Company: Dynamic company in the heart of London with a focus on innovation.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Why this job: Join a vibrant team and make an impact in the retail industry.
- Qualifications: 1-3 years in retail or brand roles, strong organisational skills, and Excel proficiency.
- Other info: Fast-paced environment with plenty of opportunities to learn and develop.
The predicted salary is between 30000 - 42000 £ per year.
Location: Waterloo, London (5 days per week in-office)
Job Summary: The Key Account Coordinator will support the commercial team in managing and growing relationships with key UK retail partners. This role plays a critical part in ensuring operational excellence, seamless product launches, strong onsite visibility, and accurate commercial reporting. The position requires strong organisational skills, attention to detail, and the ability to coordinate cross-functionally across internal and external stakeholders.
Principal Accountabilities:
- Account Management: Support day-to-day operations across key retail accounts (Space NK, Boots, Selfridges, John Lewis and others). Coordinate and own critical path for new product launches: New Line Form completion, PDP optimisation and go-live checks. Support in-store and online merchandising strategy to enhance brand visibility and product performance. Accurately track and maintain log of all retailer activities e.g. marketing spend, testers, ad hoc invoices. Track product availability and flag low or OOS lines. Maintain and update retailer assortment and pricing lists. Support with New Business research, onboarding and launch co-ordination.
- Marketing & Onsite Activation: Liaise with retail partners to ensure timely execution of onsite marketing activity (e.g. banners, brand pages, sampling, GWPs). Support planning and delivery of campaign and promotional calendars (e.g. Black Friday, Christmas, key retailer moments). Ensure Marketing Calendars and Sample Trackers are updated at all times. Track live campaigns and activations, capturing screenshots and collecting performance metrics. Monitor competitor brands' onsite/in-store activations, promotions, and product launches. Manage ad hoc sample requests.
- Reporting & Commercial Planning: Maintain weekly Sell-Out dashboards to report to wider team. Request and collate NPD forecasts from retailers. Support the team with ad hoc data pulls and performance deep-dives. Collaborate with Supply Chain, Order Management, Brand and Creative to support retail success.
Key Experience and Skills:
- 1–3 years’ experience in retail, commercial, account support, or brand roles.
- Strong organisational and project coordination skills.
- Excellent attention to detail and ability to manage multiple deadlines.
- Commercially aware with basic analytical capability (Excel proficiency required).
- Strong communication skills and ability to build relationships with retail partners.
- Proactive, solutions-focused mindset.
Key Account Coordinator employer: AMOREPACIFIC
Contact Detail:
AMOREPACIFIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to key retail partners. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its retail partners. Show us you know your stuff about their products and marketing strategies – it’ll impress the hiring team!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in organisation and attention to detail can help manage those key accounts. We want to see your passion for operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Key Account Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Coordinator role. Highlight your experience in retail and account management, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific experiences that relate to managing key accounts and coordinating product launches.
Showcase Your Analytical Skills: Since the role requires some analytical capability, be sure to mention any experience you have with Excel or data reporting. We want to see how you can contribute to our commercial planning!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at AMOREPACIFIC
✨Know Your Retail Partners
Before the interview, do your homework on the key retail partners mentioned in the job description, like Space NK and Boots. Understand their brand values, recent campaigns, and how they position themselves in the market. This will show your genuine interest and help you discuss how you can contribute to their success.
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple projects or deadlines. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to coordinate effectively across teams.
✨Demonstrate Analytical Capability
Brush up on your Excel skills and be ready to discuss how you've used data in previous roles. You might be asked about tracking performance metrics or maintaining dashboards, so having a couple of examples where you analysed data to drive decisions will set you apart.
✨Be Proactive and Solutions-Focused
During the interview, adopt a proactive mindset. If a challenge is presented, think out loud about potential solutions. This will demonstrate your problem-solving abilities and show that you're not just reactive but also forward-thinking, which is crucial for the Key Account Coordinator role.