Amazon EU Account Manager - EMEA in City of London

AMOREPACIFIC Group is a leading Korean beauty company that operates over 30 brands in beauty, personal care, and healthcare. The company was founded in 1945 and is headquartered in Seoul, Korea. AMOREPACIFIC is committed to its mission of ‘We make A MORE beautiful world.’

Under Amorepacific EMEA Regional HQ, the Amazon Account Manager is responsible for managing and growing our Amazon business across European markets. This role oversees day-to-day Amazon operations, sales performance, content optimization, and demand planning while ensuring strong cross-functional collaboration with marketing, supply chain, finance, and external agencies. The ideal candidate has hands-on experience with 1P or 3P Amazon models and a strong understanding of e-commerce fundamentals.

Missions:

• Account Management: Manage daily operations across Amazon 1P/3P channels in Europe, ensuring smooth execution. Oversee product catalog accuracy, ASIN creation, PDP content, A+ pages, Brand Store, and overall catalog health. Coordinate with Amazon Vendor Managers or Seller Managers to optimize business operations and growth. Support new product launches through seamless setup, merchandising, and operational readiness. Maintain strong relationships with Amazon contacts, agencies, and internal teams.
• Sales & Business Performance: Monitor sell-in, sell-out, pricing, Buy Box share, and profitability KPIs. Analyze weekly and monthly performance to identify growth drivers, risks, and corrective actions. Work closely with supply chain to manage forecasts, purchase orders, stock availability, and replenishment cycles. Lead promotional planning and execution (Deals, Coupons, Prime events, Black Friday, etc.). Deliver against aggressive growth targets and commercial KPIs.
• Operations & Logistics: Monitor inventory levels, inbound/outbound performance, lead times, and OOS risks. Manage operational issues such as chargebacks, shortages, and compliance discrepancies in coordination with internal teams. Ensure products comply with Amazon requirements and market-specific regulations. Improve operational processes through continuous collaboration with logistics, CS, and supply chain.
• Advertising & Marketing Activation: Partner with marketing and media teams to execute Amazon Advertising (Search, DSP) strategies. Optimize campaigns to deliver strong ROAS, visibility, and category performance. Ensure consistency in brand representation across PDPs, Brand Stores, and in-platform merchandising. Collaborate with brand teams on GTM strategies tailored to the Amazon channel.
• Analytics & Reporting: Develop reports, dashboards, and performance reviews for internal stakeholders and leadership. Consolidate insights from Amazon tools, agency partners, and marketplace analytics. Conduct competitive analyses to monitor pricing, product rankings, reviews, and competitor activity. Provide data-driven recommendations to improve performance and operational efficiency.

Qualifications & Experience:

• Bachelor’s degree in Business, Marketing, or related field.
• 3–5+ years of experience in Amazon account management (Vendor Central or Seller Central).
• Strong understanding of Amazon 1P and/or 3P operational models, retail systems, and marketplace mechanics.
• Proficiency in Excel; experience with reporting tools or SAP is a plus.
• Excellent communication skills with the ability to present data clearly to leadership.
• Demonstrated ability to work cross-functionally and manage complex projects.
• Experience in beauty, skincare, FMCG, or consumer brands is strongly preferred.
• Highly analytical, detail-oriented, and comfortable working in a fast-paced environment.
• Fluency in English; additional European languages are a plus.

Part of Amorepacific EMEA Regional HQ. Potential to expand scope as the Amazon business and brand portfolio grow. Occasional European travel may be required.