Business Administration Apprentice in Runcorn

Amore Group is looking for a motivated and enthusiastic Business Administration Apprentice to join their growing team in Runcorn. This is an exciting opportunity for someone eager to begin their career in business administration while gaining valuable workplace experience and industry-recognised qualifications.

At Amore Complex Care North West, we provide exceptional, regulated care for children and adults with complex needs. Based in Runcorn and serving Cheshire, Merseyside, Greater Manchester, and Lancashire, we specialise in delivering personalised, person-centred support that puts individuals first. We are CQC-regulated and recognised for our expertise in supporting clients with autism, learning disabilities, complex health needs, and behavioural challenges — all within the comfort and familiarity of their own homes.

What You’ll Do

• Maintaining confidential employee/contractor records, HR database and filing systems ensuring information is accurate, up to date and that staff files are compliant with regulatory requirements.
• Co-ordinate onboarding including induction schedules, starter documentation and system access requests.
• Monitoring and responding to emails received by the people function, dealing with routine enquiries and escalating matters where appropriate.
• Data inputting on systems to include sage, web roster, access screening.
• Data inputting and reporting on excel spreadsheets to include tracking of annualised hours and annual leave.
• Attend meetings as scheduled to produce detailed and confidential records for review by HR advisor/manager.
• Monitor and follow up actions arising from meetings, updating action trackers and chasing outstanding responses.
• Maintain accurate records and up to date data to ensure information is always current and available by the team (Visa’s, DBS’, and Training Records).
• Prepare, format, process and file HR documentation, including offer letters, contract amendments, policy communications and outcome letters.
• Draft internal communications, notices and policy reminders for employees ensuring approved by line manager before circulating.
• Maintain strict confidentiality when handling employee information and sensitive HR documentation.
• Complete apprenticeship coursework, maintain the apprenticeship portfolio, participate in progress reviews, and undertake off-the-job learning activities.

This list is not exhaustive, and the apprentice may be required to undertake other reasonable administrative duties appropriate to the role.

Training Outcome

The role will become permanent upon successful completion of the apprenticeship if all other aspects of performance are satisfactory.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential - GCSE - English - 4-9 or C-A
• Essential - GCSE - Maths - 4-9 or C-A

Course Information

• Course: Administration assistant (level 2)
• Level: 2
• Route: Business and administration
• Apprenticeship Level: Intermediate

Working Arrangements

• Working Week: 40 hours per week 8.30am- 5.00pm
• Expected Duration: 1 Year 3 Months
• Training Provider: INSPIRO LEARNING LIMITED