Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, process orders, and build lasting relationships.
- Company: Join a dynamic team in Heywood, UK, focused on innovative products.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Be part of a supportive culture that values your input and creativity.
- Qualifications: Experience in sales or customer service is essential; strong communication skills are a must.
- Other info: Knowledge of fabrics/textiles is a bonus, but not required.
The predicted salary is between 30000 - 42000 £ per year.
Social network you want to login/join with:
Job Title: Internal Sales Representative
Job Type: Full-Time
Location: Heywood, UK
Overview:
We’re looking for a proactive and enthusiastic Internal Sales Representative to join our dynamic team. In this key role, you’ll provide essential customer service support and help drive sales growth of a technically challenging product range by maintaining strong relationships with existing clients and converting inbound enquiries into successful orders.
Responsibilities will include (but are not limited to):
- Handling all aspects of customer service, including order processing, quotations, and follow-ups to ensure customer satisfaction
- Acting as the first point of contact for customer enquiries via phone, email, and online platforms
- Evaluating customers’ needs and building productive, long-lasting relationships
- Ensuring all sales activity is updated in the CRM system (
- Proactively identifying opportunities to upsell or cross-sell products
- Investigating and resolving customer complaints, and developing effective solutions
- Providing training and technical support to end-user clients as required
Requirements:
- Previous experience in internal sales or customer service
- Excellent communication and interpersonal skills
- Strong attention to detail with the ability to multitask
- Proficiency in MS Office and CRM systems
- Effective presentation, sales, negotiation, and influencing skills
- Knowledge of fabrics/textiles and chemicals is an advantage
#J-18808-Ljbffr
Inside Sales employer: Ammeraal Beltech
Contact Detail:
Ammeraal Beltech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales
✨Tip Number 1
Familiarise yourself with our product range and the technical aspects involved. Understanding the fabrics, textiles, and chemicals we deal with will not only boost your confidence but also help you engage more effectively with potential clients.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. As an Internal Sales Representative, you'll be the first point of contact for customers, so being clear, concise, and friendly is key to making a great impression.
✨Tip Number 3
Get comfortable with CRM systems if you aren't already. Being proficient in updating sales activities and managing customer relationships through these platforms will demonstrate your readiness for the role and your ability to keep things organised.
✨Tip Number 4
Showcase your problem-solving skills during any interactions. Be prepared to discuss how you've handled customer complaints or challenges in the past, as this will highlight your ability to provide effective solutions and maintain customer satisfaction.
We think you need these skills to ace Inside Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in internal sales or customer service. Emphasise your communication skills, attention to detail, and any experience with CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled customer enquiries or driven sales growth in previous positions.
Highlight Relevant Skills: In your application, clearly outline your proficiency in MS Office and any experience you have with fabrics/textiles and chemicals. This will demonstrate your suitability for the technical aspects of the role.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Ammeraal Beltech
✨Know Your Product Range
Familiarise yourself with the technical aspects of the products you'll be selling. Understanding the features and benefits will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved complaints. Highlighting your ability to maintain strong relationships with clients will show that you're a great fit for the role.
✨Demonstrate Your Communication Skills
Practice articulating your thoughts clearly and concisely. Since the role involves a lot of communication via phone and email, showcasing your interpersonal skills during the interview is crucial.
✨Be Ready to Discuss CRM Experience
Since the job requires updating sales activity in a CRM system, be prepared to discuss your experience with CRM tools. Mention any specific systems you've used and how you've leveraged them to improve sales processes.
