At a Glance
- Tasks: Plan and coordinate conveyor belting services for efficient operations and minimal downtime.
- Company: Join a leading industrial services company with a focus on safety and teamwork.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic office environment with occasional site visits and career advancement opportunities.
- Why this job: Be the vital link between customers and fitters, making a real impact on service delivery.
- Qualifications: Experience in service planning and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Site Service Planner is responsible for planning, scheduling, and coordinating conveyor belting service activities to ensure efficient deployment of belting fitters, minimal downtime for customers, and safe, compliant delivery of site services. The role acts as the key link between customers, site fitters, and internal operations.
Key Responsibilities
- Plan and schedule daily, weekly, and shutdown works for conveyor belting fitters across multiple sites.
- Allocate labour, equipment, and materials to jobs based on priority, skill requirements, and site conditions.
- Respond to breakdowns and emergency call-outs, adjusting plans as required.
- Coordinate shutdowns, belt changes, and major remedial works with customers.
Coordination & Communication
- Act as the primary point of contact between Sales, production, and belting teams.
- Issue job instructions, work scopes, site details, and permits/information to fitters.
- Communicate job updates, delays, and changes effectively to all stakeholders.
Safety, Compliance & Site Readiness
- Ensure all works are planned in line with company H&S policies and client site requirements.
- Check that RAMS, permits, inductions, and certifications are in place prior to site attendance.
- Promote safe working practices and support a strong safety culture.
Commercial & Administrative Control
- Assist with job costing, labour planning, and efficient use of resources.
- Monitor fitter utilisation, overtime, travel, and productivity.
- Ensure accurate job records, timesheets, and reports are completed.
- Support invoicing by providing job completion details and variations.
Continuous Improvement
- Identify opportunities to improve planning efficiency, response times, and customer satisfaction.
- Feed back recurring issues, belt failures, or site risks to management.
- Support service performance reviews and planning meetings.
Skills & Experience
Essential
- Experience in service planning, scheduling, or coordination (engineering, maintenance, or industrial services).
- Good understanding of site-based operations and field teams.
- Strong organisational and problem-solving skills.
- Ability to work under pressure and manage changing priorities.
- Confident communicator with customers and operational teams.
- Competent in Microsoft Office (Excel, Outlook, planning tools).
Desirable
- Background in conveyor belting, mechanical maintenance, or industrial services.
- Knowledge of shutdown planning and breakdown response.
- Understanding of H&S requirements in industrial or quarry environments.
- Experience working with engineers or fitters in the field.
Personal Attributes
- Calm, methodical, and decisive.
- Customer-focused with a practical mindset.
- Proactive and adaptable.
- Strong attention to detail.
- Team-oriented but able to work independently.
Working Conditions
- Office-based with regular interaction with site teams.
- Occasional site visits required.
- May involve early starts, out-of-hours coordination, or on-call support depending on business needs.
Site Service Co-ordinator employer: AMMEGA
As a Site Service Co-ordinator, you will thrive in a dynamic work environment that prioritises safety and efficiency while fostering a culture of collaboration and continuous improvement. Our commitment to employee growth is evident through ongoing training opportunities and a supportive team atmosphere, ensuring you can develop your skills and advance your career. Located in a vibrant area, we offer a unique blend of professional challenges and community engagement, making us an excellent employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Site Service Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their operations. Be ready to discuss how your skills in service planning and coordination can help them improve efficiency and customer satisfaction.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share examples of how you've successfully managed changing priorities or resolved issues in past roles, especially in service planning or site operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Site Service Co-ordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Site Service Co-ordinator role. Highlight your experience in service planning and scheduling, and don’t forget to mention any relevant skills like problem-solving and communication. We want to see how you can fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention your understanding of site operations and your ability to manage changing priorities.
Showcase Your Skills:In your application, make sure to showcase your organisational skills and any experience you have with Microsoft Office tools. We love candidates who can demonstrate their ability to coordinate effectively and keep things running smoothly!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at AMMEGA
✨Know Your Stuff
Make sure you brush up on your knowledge of conveyor belting and service planning. Understand the key responsibilities of the Site Service Co-ordinator role, especially around scheduling and coordinating site activities. This will show that you're genuinely interested and prepared.
✨Show Off Your Communication Skills
Since this role involves acting as a key link between various teams, be ready to demonstrate your communication skills. Prepare examples of how you've effectively communicated updates or changes in previous roles, especially under pressure.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific instances where you've had to adapt plans or respond to emergencies. Highlight your calm and methodical approach to managing changing priorities.
✨Safety First!
Familiarise yourself with health and safety policies relevant to the industry. Be prepared to discuss how you ensure compliance and promote safe working practices. This shows that you take safety seriously and understand its importance in site operations.
