At a Glance
- Tasks: Plan and coordinate conveyor belting services for efficient operations and minimal downtime.
- Company: Join a leading company in industrial services with a focus on safety and teamwork.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Office-based role with occasional site visits and flexible working hours.
- Why this job: Be the key link between customers and teams, making a real impact on service delivery.
- Qualifications: Experience in service planning and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Site Service Planner is responsible for planning, scheduling, and coordinating conveyor belting service activities to ensure efficient deployment of belting fitters, minimal downtime for customers, and safe, compliant delivery of site services. The role acts as the key link between customers, site fitters, and internal operations.
Key Responsibilities
- Planning & Scheduling
- Plan and schedule daily, weekly, and shutdown works for conveyor belting fitters across multiple sites.
- Allocate labour, equipment, and materials to jobs based on priority, skill requirements, and site conditions.
- Respond to breakdowns and emergency call-outs, adjusting plans as required.
- Coordinate shutdowns, belt changes, and major remedial works with customers.
- Coordination & Communication
- Act as the primary point of contact between Sales, production, and belting teams.
- Issue job instructions, work scopes, site details, and permits/information to fitters.
- Communicate job updates, delays, and changes effectively to all stakeholders.
- Safety, Compliance & Site Readiness
- Ensure all works are planned in line with company H&S policies and client site requirements.
- Check that RAMS, permits, inductions, and certifications are in place prior to site attendance.
- Promote safe working practices and support a strong safety culture.
- Commercial & Administrative Control
- Assist with job costing, labour planning, and efficient use of resources.
- Monitor fitter utilisation, overtime, travel, and productivity.
- Ensure accurate job records, timesheets, and reports are completed.
- Support invoicing by providing job completion details and variations.
- Continuous Improvement
- Identify opportunities to improve planning efficiency, response times, and customer satisfaction.
- Feed back recurring issues, belt failures, or site risks to management.
- Support service performance reviews and planning meetings.
Skills & Experience
- Essential
- Experience in service planning, scheduling, or coordination (engineering, maintenance, or industrial services).
- Good understanding of site-based operations and field teams.
- Strong organisational and problem-solving skills.
- Ability to work under pressure and manage changing priorities.
- Confident communicator with customers and operational teams.
- Competent in Microsoft Office (Excel, Outlook, planning tools).
- Desirable
- Background in conveyor belting, mechanical maintenance, or industrial services.
- Knowledge of shutdown planning and breakdown response.
- Understanding of H&S requirements in industrial or quarry environments.
- Experience working with engineers or fitters in the field.
Personal Attributes
- Calm, methodical, and decisive.
- Customer-focused with a practical mindset.
- Proactive and adaptable.
- Strong attention to detail.
- Team-oriented but able to work independently.
Working Conditions
- Office-based with regular interaction with site teams.
- Occasional site visits required.
- May involve early starts, out-of-hours coordination, or on-call support depending on business needs.
Site Service Co-ordinator in Keighley employer: AMMEGA
AMMEGA in Caldicot is an excellent employer that values its employees through a strong commitment to safety and continuous improvement. With a collaborative work culture, opportunities for professional growth, and a focus on teamwork, employees can thrive in their roles while contributing to innovative conveyor belting solutions. The location offers a supportive environment where skilled technicians can develop their expertise and enjoy a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Site Service Co-ordinator in Keighley
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like AMMEGA and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at AMMEGA!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like AMMEGA keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Site Service Co-ordinator in Keighley
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to AMMEGA:This is your chance to really connect with the team at AMMEGA. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at AMMEGA
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with AMMEGA.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show AMMEGA that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at AMMEGA. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
