At a Glance
- Tasks: Plan and coordinate conveyor belting services for efficient operations and minimal downtime.
- Company: Join a leading industrial services company with a focus on safety and teamwork.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic office environment with occasional site visits and career advancement opportunities.
- Why this job: Be the key link between customers and fitters, making a real impact on service delivery.
- Qualifications: Experience in service planning and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Site Service Planner is responsible for planning, scheduling, and coordinating conveyor belting service activities to ensure efficient deployment of belting fitters, minimal downtime for customers, and safe, compliant delivery of site services. The role acts as the key link between customers, site fitters, and internal operations.
Key Responsibilities
- Planning & Scheduling
- Plan and schedule daily, weekly, and shutdown works for conveyor belting fitters across multiple sites.
- Allocate labour, equipment, and materials to jobs based on priority, skill requirements, and site conditions.
- Respond to breakdowns and emergency call‑outs, adjusting plans as required.
- Coordinate shutdowns, belt changes, and major remedial works with customers.
- Coordination & Communication
- Act as the primary point of contact between Sales, production, and belting teams.
- Issue job instructions, work scopes, site details, and permits/information to fitters.
- Communicate job updates, delays, and changes effectively to all stakeholders.
- Safety, Compliance & Site Readiness
- Ensure all works are planned in line with company H&S policies and client site requirements.
- Check that RAMS, permits, inductions, and certifications are in place prior to site attendance.
- Promote safe working practices and support a strong safety culture.
- Commercial & Administrative Control
- Assist with job costing, labour planning, and efficient use of resources.
- Monitor fitter utilisation, overtime, travel, and productivity.
- Ensure accurate job records, timesheets, and reports are completed.
- Support invoicing by providing job completion details and variations.
- Continuous Improvement
- Identify opportunities to improve planning efficiency, response times, and customer satisfaction.
- Feed back recurring issues, belt failures, or site risks to management.
- Support service performance reviews and planning meetings.
Skills & Experience
- Essential
- Experience in service planning, scheduling, or coordination (engineering, maintenance, or industrial services).
- Good understanding of site-based operations and field teams.
- Strong organisational and problem‑solving skills.
- Ability to work under pressure and manage changing priorities.
- Confident communicator with customers and operational teams.
- Competent in Microsoft Office (Excel, Outlook, planning tools).
- Desirable
- Background in conveyor belting, mechanical maintenance, or industrial services.
- Knowledge of shutdown planning and breakdown response.
- Understanding of H&S requirements in industrial or quarry environments.
- Experience working with engineers or fitters in the field.
Personal Attributes
- Calm, methodical, and decisive.
- Customer-focused with a practical mindset.
- Proactive and adaptable.
- Strong attention to detail.
- Team-oriented but able to work independently.
Working Conditions
- Office-based with regular interaction with site teams.
- Occasional site visits required.
- May involve early starts, out-of-hours coordination, or on-call support depending on business needs.
Site Service Co-ordinator employer: Ammega Group
As a Site Service Co-ordinator, you will thrive in a dynamic and supportive work environment that prioritises safety and efficiency. Our company fosters a culture of continuous improvement, offering ample opportunities for professional growth and development while ensuring a collaborative atmosphere where your contributions are valued. Located in the heart of the industry, we provide unique advantages such as access to cutting-edge technology and a diverse range of projects, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Site Service Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their operations. Be ready to discuss how your skills in service planning and coordination can help them improve efficiency and customer satisfaction.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share examples of how you've successfully managed changing priorities or resolved issues in past roles. This will demonstrate your ability to thrive under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Site Service Co-ordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Site Service Co-ordinator role. Highlight your experience in service planning and scheduling, and don’t forget to mention any relevant skills like problem-solving and communication. We want to see how you can fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Be sure to mention your understanding of site operations and safety compliance, as these are key for us.
Showcase Relevant Experience:When detailing your work history, focus on experiences that relate directly to the responsibilities of the Site Service Planner. If you've coordinated teams or managed schedules before, let us know! We love seeing how your past roles prepare you for this one.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Ammega Group
✨Know Your Stuff
Make sure you brush up on your knowledge of conveyor belting and service planning. Understand the key responsibilities of the Site Service Planner role, especially around scheduling and coordinating site activities. This will show that you're not just interested in the job, but that you’re genuinely prepared for it.
✨Show Off Your Communication Skills
Since this role involves acting as a key link between various teams, be ready to demonstrate your communication skills. Think of examples where you've effectively communicated updates or changes in a previous role. This will help the interviewers see how you can keep everyone in the loop.
✨Be Ready for Problem-Solving Questions
Expect questions that test your ability to handle pressure and changing priorities. Prepare some scenarios from your past experiences where you successfully managed unexpected challenges, especially in a service planning context. This will highlight your organisational skills and calm approach under pressure.
✨Emphasise Safety and Compliance
Since safety is a big part of this role, be prepared to discuss how you ensure compliance with health and safety policies. Share any relevant experiences where you’ve promoted safe working practices or dealt with site readiness. This will show that you take safety seriously and understand its importance in the industry.
