At a Glance
- Tasks: Lead a premium daytime restaurant, ensuring exceptional guest experiences and operational efficiency.
- Company: Amma & Atta, a modern Indian food concept in the heart of London.
- Benefits: Competitive salary, performance bonus, and growth opportunities in a founder-led business.
- Other info: Join us at an exciting stage of growth and make your mark in the industry.
- Why this job: Shape the future of a unique dining experience while building a strong team culture.
- Qualifications: 10+ years in hospitality management with a passion for food and guest experience.
The predicted salary is between 50000 - 65000 £ per year.
We are reimagining Indian food for the modern working day. Inspired by the principles of Ayurveda, Amma & Atta combines freshly made parathas, nourishing dals, vibrant salads, specialty coffee, functional drinks, and Ayurvedic teas in a premium fast casual environment designed for everyday use. Our first flagship location is opening in the City of London, serving breakfast, lunch, and afternoon occasions to a health-conscious urban audience. We are seeking an exceptional General Manager to join our founding team and help build the operational foundations for future growth.
THE OPPORTUNITY
This is not a typical General Manager role. We are looking for an experienced hospitality leader who can successfully launch and operate a high-volume premium daytime restaurant while helping shape the systems, culture, and standards that will support future expansion.
KEY RESPONSIBILITIES
- Operations Leadership— Lead all day-to-day restaurant operations— Deliver exceptional guest experiences consistently— Drive operational efficiency, speed of service, and food quality— Manage opening and closing procedures— Maintain exceptional cleanliness and compliance standards
- Team Leadership— Recruit, train, coach, and develop a high-performing team— Create a positive and accountable culture— Manage rotas, labour planning, and scheduling— Develop future supervisors and managers
- Financial Management— Deliver weekly and monthly sales targets— Manage labour costs and productivity— Control food and beverage costs— Monitor stock levels and minimise waste— Drive profitability while maintaining service standards
- Food Safety & Compliance— Ensure full compliance with all Food Safety, Health & Safety, HACCP, and allergen management requirements— Maintain Food Safety Level 2 and Level 3 standards across the operation— Conduct regular compliance checks, audits, and team training— Ensure all food safety records, temperature logs, and due diligence documentation are completed accurately and on time— Lead external inspections and maintain audit-ready standards at all times
ESSENTIAL REQUIREMENTS
- Minimum 10 years of hospitality management experience
- At least 3 years operating at General Manager level
- Strong experience within premium fast casual, quick service, or high-volume daytime hospitality concepts
- Experience managing teams of 20+ employees
- Strong commercial and financial acumen
- Proven track record of delivering sales growth and profitability
- Excellent people leadership and coaching skills
- Strong understanding of labour management, food cost control, stock management, and operational KPIs
- Comprehensive knowledge of food safety, health and safety, HACCP procedures, allergen management, and regulatory compliance
- Current Food Safety Level 3 certification (minimum)
- Strong understanding of food safety policies, audit readiness, and compliance management
- Experience implementing and maintaining food safety systems across high-volume operations
- Experience opening new sites is highly desirable
- Passion for food, hospitality, and guest experience
PREFERRED BACKGROUND
Experience with brands such as itsu, Farmer J, Leon, Pret A Manger, Gail's, or similar premium fast casual concepts.
COMPENSATION
Competitive salary, performance bonus, and the opportunity to join an ambitious founder-led business at an exciting stage of growth.
TO APPLY
If this sounds like your kind of challenge, we'd love to hear from you. Send us your CV and a short note — tell us about your experience in premium fast casual hospitality and what draws you to building something from the ground up at Amma & Atta.
Pull Up A Chair. Join Our Table.
Amma & Atta
Made by Mother. Made of Flour
General Manager employer: Amma & Atta
Amma & Atta is an exceptional employer that offers a unique opportunity to lead a premium daytime restaurant in the vibrant City of London. With a focus on health-conscious dining and a commitment to operational excellence, we foster a positive work culture that prioritises team development and guest satisfaction. Join us to be part of a founding team that values innovation, growth, and a passion for hospitality, all while enjoying competitive compensation and the chance to shape the future of our brand.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for food and hospitality shine through. Share your experiences and how they align with Amma & Atta’s vision. Remember, they’re looking for someone who can lead and inspire a team!
✨Tip Number 3
Research is key! Before any interview, dive deep into what makes Amma & Atta unique. Understand their menu, values, and what sets them apart in the fast casual scene. This will not only impress them but also help you tailor your answers to fit their culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Amma & Atta family. So, hit that apply button and let’s get you in for a chat!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for food and hospitality shine through. We want to see what excites you about the industry and how that passion can help us build something amazing at Amma & Atta.
Tailor Your CV:Make sure your CV is tailored to highlight your experience in premium fast casual dining. We’re looking for specific examples of how you've led teams and driven sales growth, so don’t hold back on those achievements!
Craft a Compelling Note:In your short note, tell us why you’re drawn to this role and what makes you a great fit for our team. Be genuine and personal; we want to get to know the real you beyond just the qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our founding team.
How to prepare for a job interview at Amma & Atta
✨Know Your Stuff
Before the interview, dive deep into Amma & Atta's concept and values. Understand their focus on Ayurveda and how it shapes their menu. This knowledge will help you connect your experience with their vision and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully recruited, trained, and developed teams in the past. Highlight any specific challenges you faced and how you overcame them to create a positive culture.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with financial management, including how you've driven sales growth and controlled costs in previous roles. Bring specific metrics or achievements to the table to back up your claims and show that you can deliver results.
✨Emphasise Compliance Knowledge
Given the importance of food safety and compliance in this role, brush up on relevant regulations and standards. Be prepared to discuss how you've implemented food safety systems in high-volume operations and how you ensure audit readiness at all times.
