At a Glance
- Tasks: Deliver exceptional client service and exceed sales targets in a luxury retail environment.
- Company: Join AMIRI, a leading luxury brand known for its creativity and craftsmanship.
- Benefits: Competitive salary, dynamic work culture, and opportunities for growth in the fashion industry.
- Other info: Flexible shifts and a vibrant store atmosphere await you!
- Why this job: Be part of a high-performing team and build lasting relationships with clients.
- Qualifications: 2+ years in retail sales, strong communication skills, and a passion for fashion.
The predicted salary is between 30000 - 35000 £ per year.
The AMIRI Client Advisor is responsible for delivering quality client service, achieving individual sales goals, building lasting dynamic client relationships through expert product knowledge and selling techniques, as well as understanding luxury boutique operating experiences.
Responsibilities
- Drive and exceed individual sales target and key performance indicators through a client-centric and results‐driven approach.
- Bring a consistently positive, collaborative, and team‐first mindset, contributing to a high‐performing store culture.
- Deliver a seamless, elevated client experience across all touchpoints— in‐store, by phone, and through digital communication.
- Act as a trusted style and product expert, engaging clients through storytelling, craftsmanship knowledge, and brand narrative.
- Build, maintain, and continuously grow a strong local and international client network, nurturing long‐term relationships and loyalty.
- Collaborate closely with store leadership and corporate team to proactively resolve client needs and support overall business objectives.
- Support floor excellence by contributing to merchandising, visual presentation, floor moves, and store standards in alignment with brand guidelines.
- Ensure flawless execution of product handling, including preparation, packaging, and presentation of merchandise.
- Uphold operational excellence by participating in inventory counts, stock management, and asset protection in compliance with company procedures.
Requirements
- Minimum 2+ years of experience in retail sales and/or client service within a luxury or premium consumer goods environment.
- Proven ability to build, manage, and grow meaningful client relationships, including an established client portfolio, through strong communication, organization, and consistent follow‐through.
- Results‐driven mindset with a genuine passion for fashion, creativity, and the AMIRI brand.
- Consistently deliver an exceptional client experience across all touchpoints, including in‐store, written, and verbal communication.
- Strong attention to detail and accuracy in handling transactions and client‐related activities.
- Ability to prioritize effectively and thrive in a fast‐paced, dynamic retail environment.
- Flexible availability to work scheduled shifts, including evenings, weekends, and holidays, as required.
- Comfortable using retail systems and tools, including POS, phones, and computer‐based applications.
- Physically able to stand for extended periods and handle merchandise, including lifting and moving items.
- Committed to upholding company policies, procedures, and operational standards at all times.
Salary Range: £30,000–£35,000 gross annual salary, depending on experience, skills, and qualifications.
Client Advisor | New Bond Street in London employer: AMIRI
AMIRI in Harrow is an exceptional employer that values creativity and passion for fashion, offering a dynamic work environment where luxury retail professionals can thrive. With a strong focus on employee development, you will have access to ongoing training and growth opportunities, while being part of a collaborative team that celebrates craftsmanship and storytelling. Enjoy the unique advantage of working in a vibrant location that attracts a diverse clientele, enhancing your experience and career in the luxury sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor | New Bond Street in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like AMIRI, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like AMIRI!
We think you need these skills to ace Client Advisor | New Bond Street in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at AMIRI, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at AMIRI and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show AMIRI that you’re ready to jump in and contribute right away!
How to prepare for a job interview at AMIRI
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
