At a Glance
- Tasks: Deliver exceptional client service and exceed sales targets in a luxury retail environment.
- Company: Join AMIRI, a leading luxury brand known for its creativity and craftsmanship.
- Benefits: Competitive pay, dynamic team culture, and opportunities for growth in the fashion industry.
- Why this job: Be a trusted style expert and build lasting relationships with clients who appreciate luxury.
- Qualifications: 2+ years in retail or client service, with a passion for fashion and strong communication skills.
- Other info: Flexible shifts and a fast-paced environment where your contributions truly matter.
The predicted salary is between 28800 - 48000 £ per year.
The AMIRI Client Advisor is responsible for delivering quality client service, achieving individual sales goals, building lasting dynamic client relationships through expert product knowledge and selling techniques, as well as understanding luxury boutique operating experiences.
Responsibilities:
- Drive and exceed individual sales targets and key performance indicators through a client-centric and results-driven approach.
- Bring a consistently positive, collaborative, and team-first mindset, contributing to a high-performing store culture.
- Deliver a seamless, elevated client experience across all touchpoints— in-store, by phone, and through digital communication.
- Act as a trusted style and product expert, engaging clients through storytelling, craftsmanship knowledge, and brand narrative.
- Build, maintain, and continuously grow a strong local and international client network, nurturing long-term relationships and loyalty.
- Collaborate closely with store leadership and corporate teams to proactively resolve client needs and support overall business objectives.
- Support floor excellence by contributing to merchandising, visual presentation, floor moves, and store standards in alignment with brand guidelines.
- Ensure flawless execution of product handling, including preparation, packaging, and presentation of merchandise.
- Uphold operational excellence by participating in inventory counts, stock management, and asset protection in compliance with company procedures.
Requirements:
- Minimum 2+ years of experience in retail sales and/or client service within a luxury or premium consumer goods environment.
- Proven ability to build, manage, and grow meaningful client relationships, including an established client portfolio, through strong communication, organization, and consistent follow-through.
- Results-driven mindset with a genuine passion for fashion, creativity, and the AMIRI brand.
- Consistently deliver an exceptional client experience across all touchpoints, including in-store, written, and verbal communication.
- Strong attention to detail and accuracy in handling transactions and client-related activities.
- Ability to prioritize effectively and thrive in a fast-paced, dynamic retail environment.
- Flexible availability to work scheduled shifts, including evenings, weekends, and holidays, as required.
- Comfortable using retail systems and tools, including POS, phones, and computer-based applications.
- Physically able to stand for extended periods and handle merchandise, including lifting and moving items up to approximately 30 lbs.
- Committed to upholding company policies, procedures, and operational standards at all times.
Client Advisor | London employer: AMIRI
Contact Detail:
AMIRI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor | London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury retail scene. Attend events, join online forums, or even pop into local boutiques to chat with staff. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your passion for fashion and client service shine through. Share stories that highlight your experience and how you’ve built lasting client relationships.
✨Tip Number 3
Research the brand! Dive deep into AMIRI’s story, values, and product lines. Being knowledgeable about the brand will not only impress during interviews but also help you connect with potential clients on a deeper level.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure to tailor your application to reflect your understanding of the luxury retail environment and your commitment to delivering exceptional client experiences.
We think you need these skills to ace Client Advisor | London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share specific examples of how you've engaged with luxury brands or products in the past. We want to see that you’re not just looking for a job, but that you genuinely care about the AMIRI brand and what it represents.
Highlight Your Client Relationship Skills: Make sure to emphasise your experience in building and maintaining client relationships. Use concrete examples to illustrate how you've successfully nurtured client loyalty in previous roles. We value strong communication and follow-through, so don’t hold back!
Tailor Your Application: Don’t send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Client Advisor role. Mention how your skills align with our expectations, especially around delivering exceptional client experiences and achieving sales targets.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to us. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at AMIRI
✨Know Your Product Inside Out
Make sure you have a solid understanding of AMIRI's products and brand narrative. Familiarise yourself with their craftsmanship, style, and unique selling points. This will help you engage clients effectively and showcase your expertise during the interview.
✨Demonstrate Your Client-Centric Approach
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight how you’ve gone above and beyond to deliver exceptional service, as this aligns perfectly with the role's focus on client satisfaction.
✨Showcase Your Sales Achievements
Be ready to discuss your previous sales targets and how you exceeded them. Use specific numbers and examples to illustrate your results-driven mindset. This will show that you’re not just about meeting goals but are passionate about driving sales.
✨Emphasise Team Collaboration
Since the role requires a collaborative mindset, think of instances where you’ve worked well in a team. Discuss how you contributed to a positive store culture and supported your colleagues, as this will demonstrate your ability to thrive in a high-performing environment.