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- Tasks: Deliver exceptional client service and exceed sales targets in a luxury retail environment.
- Company: Join AMIRI, a leading luxury brand known for its creativity and craftsmanship.
- Benefits: Competitive pay, dynamic work culture, and opportunities for growth in the fashion industry.
- Why this job: Be part of a stylish team and build lasting relationships with clients who love luxury.
- Qualifications: 2+ years in retail sales, strong communication skills, and a passion for fashion.
- Other info: Flexible shifts and a fast-paced environment where your creativity can shine.
The predicted salary is between 28800 - 48000 £ per year.
The AMIRI Client Advisor is responsible for delivering quality client service, achieving individual sales goals, building lasting dynamic client relationships through expert product knowledge and selling techniques, as well as understanding luxury boutique operating experiences.
Responsibilities
- Drive and exceed individual sales targets and key performance indicators through a client-centric and results-driven approach.
- Bring a consistently positive, collaborative, and team-first mindset, contributing to a high-performing store culture.
- Deliver a seamless, elevated client experience across all touchpoints—in-store, by phone, and through digital communication.
- Act as a trusted style and product expert, engaging clients through storytelling, craftsmanship knowledge, and brand narrative.
- Build, maintain, and continuously grow a strong local and international client network, nurturing long-term relationships and loyalty.
- Collaborate closely with store leadership and corporate teams to proactively resolve client needs and support overall business objectives.
- Support floor excellence by contributing to merchandising, visual presentation, floor moves, and store standards in alignment with brand guidelines.
- Ensure flawless execution of product handling, including preparation, packaging, and presentation of merchandise.
- Uphold operational excellence by participating in inventory counts, stock management, and asset protection in compliance with company procedures.
Requirements
- Minimum 2+ years of experience in retail sales and/or client service within a luxury or premium consumer goods environment.
- Proven ability to build, manage, and grow meaningful client relationships, including an established client portfolio, through strong communication, organization, and consistent follow-through.
- Results-driven mindset with a genuine passion for fashion, creativity, and the AMIRI brand.
- Consistently deliver an exceptional client experience across all touchpoints, including in-store, written, and verbal communication.
- Strong attention to detail and accuracy in handling transactions and client-related activities.
- Ability to prioritize effectively and thrive in a fast-paced, dynamic retail environment.
- Flexible availability to work scheduled shifts, including evenings, weekends, and holidays, as required.
- Comfortable using retail systems and tools, including POS, phones, and computer-based applications.
- Physically able to stand for extended periods and handle merchandise, including lifting and moving items up to approximately 30 lbs.
- Committed to upholding company policies, procedures, and operational standards at all times.
Client Advisor | London in Harrow employer: AMIRI
Contact Detail:
AMIRI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor | London in Harrow
✨Tip Number 1
Get to know the brand inside out! Dive deep into AMIRI's story, products, and values. When you walk into that interview, your passion for the brand will shine through, and trust us, they’ll love that.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. Building relationships can give you insider info that could set you apart from other candidates.
✨Tip Number 3
Practice your storytelling skills! You’ll need to engage clients with compelling narratives about products. Prepare some stories about your past experiences in retail that highlight your client relationship skills and results-driven mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the AMIRI team. Let’s get you that dream job!
We think you need these skills to ace Client Advisor | London in Harrow
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your retail sales and client service experience, especially in luxury environments. We want to see how you've built and maintained client relationships, so share specific examples that showcase your skills!
Be Client-Centric: Since the role is all about delivering an exceptional client experience, emphasise your client-centric approach in your application. Tell us how you’ve gone above and beyond for clients in the past—this will really make you stand out!
Get Creative with Your Storytelling: We love a good story! Use your application to demonstrate your passion for fashion and the AMIRI brand. Share anecdotes that reflect your knowledge of craftsmanship and how you engage clients through storytelling.
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Make sure to proofread for any typos or errors, and don’t forget to apply through our website for the best chance of getting noticed!
How to prepare for a job interview at AMIRI
✨Know Your Products Inside Out
As a Client Advisor, you'll need to be a product expert. Make sure you research AMIRI's collections and understand the craftsmanship behind their pieces. This knowledge will help you engage clients with confidence and authenticity during your interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've exceeded targets in the past. Use specific examples that highlight your client-centric approach and results-driven mindset. This will demonstrate your ability to thrive in a luxury retail environment.
✨Emphasise Relationship Building
Client relationships are key in this role. Be ready to talk about how you've built and maintained strong client networks in your previous positions. Share stories that illustrate your communication skills and your commitment to nurturing long-term loyalty.
✨Demonstrate Team Spirit
AMIRI values a collaborative culture, so be prepared to discuss how you've contributed to a positive team environment in the past. Highlight any experiences where you've worked closely with colleagues to achieve common goals or enhance the client experience.
