At a Glance
- Tasks: Support and enhance customer infrastructures to meet business goals through project delivery.
- Company: Dynamic tech company focused on innovative infrastructure solutions.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Travel to various customer sites and enjoy a collaborative office culture.
- Why this job: Join a team that makes a real impact on customer success with cutting-edge technology.
- Qualifications: 2+ years in IT support, formal IT qualification, and strong networking knowledge.
The predicted salary is between 40000 - 50000 £ per year.
As an Infrastructure Project Engineer, you will be responsible for supporting and enhancing the customers’ infrastructures so that they can meet their business objectives. You will be working with both internal and external customers to ensure projects are successfully delivered within the required timeframes and specifications.
The Technology Projects team will work alongside the Sales team to recommend products and services for customers’ infrastructure requirements.
- Delivering technical projects according to the specifications and customer briefs
- Providing updates on the project’s progress to relevant contacts
- Maintaining all relevant project documentation and the knowledgebase
- Ensuring all time spent on projects is recorded accurately within the system
- Arranging meetings with customers to get authorisation and sign-off on project deliverables
- Ensuring project handovers are completed in full, with the service desk
Requirements:
- 2 years or more experience working within an IT support environment or for a Managed Service Provider
- At least 1 formal IT qualification (e.g. CCNA, CompTIA, MSCA, MSCE) or proven experience
- Excellent working knowledge of Windows Server environments and Networking (HP, Cisco)
- Full UK driving licence
- Experience working on IT infrastructure projects involving planning, installation, and documentation
- ITIL V4 Foundation qualification
- Working knowledge of Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experience, AD, AAD, DHCP, DNS and Group Policy
- Knowledge of structured and fibre cabling
The typical working environment will be office locations either at the Gloucester office in Gloucester or customer offices. However, you will be expected to travel to and work at various customer sites. The job requires that you can lift and move typical IT equipment (PCs and Laptops) from floor to desk.
Senior ICT Infrastructure Specialist employer: Amida Group
As a Senior ICT Infrastructure Specialist, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering opportunities to work on diverse projects while ensuring a healthy work-life balance. With a commitment to diversity and inclusion, we provide a rewarding career path for those looking to make a meaningful impact in the IT sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ICT Infrastructure Specialist
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online webinars to connect with others in the field. You never know who might have a lead on your next job opportunity.
✨Tip Number 2
Showcase your skills through personal projects or contributions to open-source. This not only boosts your portfolio but also demonstrates your passion and expertise in ICT infrastructure.
✨Tip Number 3
Prepare for interviews by researching common questions for Infrastructure Project Engineers. Practise your responses, focusing on your experience with Windows Server environments and networking.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Senior ICT Infrastructure Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior ICT Infrastructure Specialist role. Highlight your experience with IT infrastructure projects and any relevant qualifications like CCNA or CompTIA. We want to see how your skills match what we're looking for!
Showcase Your Experience:In your application, be sure to showcase your experience in IT support environments or Managed Service Providers. Mention specific projects you've worked on and how you contributed to their success. This helps us understand your hands-on experience!
Be Clear and Concise:When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point about why you're a great fit for the role. Don't forget to mention your knowledge of Windows Server environments and networking!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to submit all the necessary documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Amida Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows Server environments, networking, and the specific technologies mentioned in the job description. Be ready to discuss your experience with tools like Veeam backup and firewalls, as well as any relevant IT qualifications you hold.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you successfully delivered on time and met specifications. Highlight your ability to maintain project documentation and communicate effectively with both internal teams and customers. This will demonstrate your capability to manage infrastructure projects efficiently.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to project challenges or customer interactions. Think about how you would handle issues like delays in project timelines or technical difficulties, and be prepared to explain your thought process and problem-solving strategies.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company’s infrastructure projects or team dynamics. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
