At a Glance
- Tasks: Support and enhance customer infrastructures to meet business goals.
- Company: Dynamic tech company based in Gloucester with a focus on innovation.
- Benefits: Competitive salary, career development, and collaborative work environment.
- Other info: Exciting opportunities for growth and learning in a fast-paced environment.
- Why this job: Join a team that delivers impactful projects and modernises customer infrastructures.
- Qualifications: 2+ years in IT support and at least 1 formal IT qualification required.
The predicted salary is between 35000 - 45000 £ per year.
Based from: Gloucester
Reports to: Technology Project Manager
If you are a Network Engineer, Infrastructure Engineer or IT Project Engineer please apply for the role.
The Role
As an Infrastructure Project Engineer you will be responsible for supporting and enhancing the customers’ infrastructures so that they can meet their business objectives. You will be working with both internal and external customers to ensure projects are successfully delivered within the required timeframes and specifications. The Technology Projects team will work alongside the Sales team to recommend products and services for customers’ infrastructure requirements.
Duties and Responsibilities
- Delivering technical projects according to the specifications and customer briefs
- Providing updates on the project’s progress to relevant contacts
- Maintaining all relevant project documentation and the knowledgebase
- Providing support to resolve change management issues
- Liaising with the Sales team to produce new business proposals and to review customers’ existing infrastructures, suggesting areas for modernisation
- Ensuring all time spent on projects is recorded accurately within the system
- Arranging meetings with customers to get authorisation and sign-off on project deliverables
- Ensuring project handovers are completed in full, with the service desk
- Ensuring knowledge of technologies/infrastructures is kept up-to-date and relevant
- Any other duties specified by your line manager
Person Specification
Essential
- 2 years or more experience working within an IT support environment or for a Managed Service Provider
- At least 1 formal IT qualification (e.g. CCNA, CompTIA, MSCA)
Infrastructure Engineer employer: Amida Group
As an Infrastructure Project Engineer at our Gloucester location, you will join a dynamic team that values innovation and collaboration, ensuring that our customers' infrastructures are optimised for success. We offer a supportive work culture that prioritises employee growth through continuous training and development opportunities, alongside competitive benefits that enhance work-life balance. Our commitment to modernisation and customer satisfaction makes us an excellent employer for those seeking meaningful and rewarding careers in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online webinars to connect with others in the field. You never know who might have a lead on your dream Infrastructure Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and achievements. This can really set you apart from other candidates when you're chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to infrastructure projects. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to stay updated on new roles as they come up.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your relevant experience and skills that match the job description. We want to see how you can support and enhance customer infrastructures!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of past projects where you've successfully delivered technical solutions.
Showcase Your Technical Skills:Don’t forget to mention your IT qualifications and any relevant certifications. We love seeing candidates who are up-to-date with technologies and infrastructures, so let us know what you’ve got!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Amida Group
✨Know Your Tech Inside Out
Make sure you brush up on the latest technologies and infrastructures relevant to the role. Be prepared to discuss your experience with specific tools and systems, as well as any formal IT qualifications you hold. This will show that you're not just a candidate, but a knowledgeable professional ready to tackle the challenges ahead.
✨Showcase Your Project Management Skills
Since the role involves delivering technical projects, be ready to share examples of past projects you've managed. Highlight how you met specifications and deadlines, and how you communicated progress to stakeholders. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Prepare for Customer Interaction Scenarios
As you'll be liaising with both internal and external customers, think about how you would handle various customer scenarios. Prepare to discuss how you would approach meetings for authorisation and sign-off, and how you would resolve any change management issues. This will show your interpersonal skills and customer-centric mindset.
✨Stay Organised and Detail-Oriented
Emphasise your ability to maintain project documentation and knowledgebases. Bring examples of how you've kept track of project details in the past, and be ready to discuss your methods for ensuring accuracy in time recording. This will highlight your organisational skills, which are crucial for the role.
