At a Glance
- Tasks: Support and enhance customer infrastructures to meet business goals.
- Company: Dynamic tech company based in Gloucester with a focus on innovation.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Opportunity to travel and work at various customer sites.
- Why this job: Join a team that makes a real impact on customer projects and technology.
- Qualifications: 2+ years in IT support, formal IT qualification, and strong networking skills.
The predicted salary is between 30000 - 40000 € per year.
As an Infrastructure Project Engineer you will be responsible for supporting and enhancing the customers' infrastructures so that they can meet their business objectives. You will be working with both internal and external customers to ensure projects are successfully delivered within the required timeframes and specifications. The Technology Projects team will work alongside the Sales team to recommend products and services for customers' infrastructure requirements.
Duties and Responsibilities
- Delivering technical projects according to the specifications and customer briefs
- Providing updates on the project's progress to relevant contacts
- Maintaining all relevant project documentation and the knowledgebase
- Providing support to resolve change management issues
- Liaising with the Sales team to produce new business proposals and to review customers' existing infrastructures, suggesting areas for modernisation
- Ensuring all time spent on projects is recorded accurately within the system
- Arranging meetings with customers to get authorisation and sign-off on project deliverables
- Ensuring project handovers are completed in full, with the service desk
- Ensuring knowledge of technologies/infrastructures is kept up-to-date and relevant
- Any other duties specified by your line manager
Person Specification
Essential
- 2 years or more experience working within an IT support environment or for a Managed Service Provider
- At least 1 formal IT qualification (e.g. CCNA, CompTIA, MSCA & MSCE) or proven experience
- Excellent working knowledge of Windows Server environments and Networking (HP, Cisco)
- Exposure to virtualisation and cloud technologies including VMware, Hyper V and Azure environments
- Ability to work within a team or using own initiative
- Excellent communication skills
- Good working knowledge of MS 365 Administration
- Desire to learn new skills and gain relevant qualifications
- Full UK driving licence
Desirable
- Experience working on IT infrastructure projects involving planning, installation, and documentation
- ITIL V4 Foundation qualification
- Working knowledge of Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experience, AD, AAD, DHCP, DNS and Group Policy
- Previous experience of setting up authentication and security methods
- Knowledge of structured and fibre cabling
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.
Working Conditions
The typical working environment will be office locations either at the Gloucester office in Gloucester or customer offices. However, you will be expected to travel to and work at various customer sites. The job requires that you can lift and move typical IT equipment (PC's and Laptops) from floor to desk. It is expected that there will be extended periods of time spent using Display Screen Equipment. Whilst at customers' sites, you may be required to wear the appropriate Personal Protective Equipment.
For more information, please contact Giles @ Amida.
Infrastructure Engineer in Gloucester employer: Amida Group
As an Infrastructure Project Engineer at our Gloucester location, you will join a dynamic team that values collaboration and innovation, providing you with the opportunity to work on diverse projects that enhance customer infrastructures. We offer a supportive work culture that prioritises employee growth through continuous learning and professional development, alongside competitive benefits that ensure a rewarding career path. Our commitment to diversity and inclusion makes us an excellent employer for those seeking meaningful and impactful work in the IT sector.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer in Gloucester
✨Tip Number 1
Network with industry professionals! Attend local meetups or online webinars related to infrastructure engineering. This way, we can make connections that might lead to job opportunities and get insider info on openings.
✨Tip Number 2
Don’t underestimate the power of LinkedIn! Make sure your profile is up-to-date and showcases your skills. We should also engage with posts in our field and connect with recruiters who specialise in IT roles.
✨Tip Number 3
Prepare for interviews by practising common questions specific to infrastructure engineering. We can even do mock interviews with friends or mentors to boost our confidence and refine our answers.
✨Tip Number 4
Apply directly through our website! It shows initiative and gives us a better chance of being noticed. Plus, we can tailor our applications to highlight how our skills match the job description perfectly.
We think you need these skills to ace Infrastructure Engineer in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your relevant experience, especially in IT support and project management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and a personal touch.
Showcase Your Technical Skills:Don’t forget to mention your technical qualifications and experience with technologies like Windows Server, networking, and cloud solutions. We’re keen on seeing how you can contribute to our projects!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Amida Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server environments, networking, and any relevant technologies like VMware or Azure. Be ready to discuss your experience with these systems in detail, as it shows you're not just familiar but truly competent.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you successfully delivered on time and met specifications. Highlight your ability to maintain documentation and communicate progress effectively, as this is crucial for the role.
✨Be Ready for Technical Questions
Expect questions that test your understanding of IT infrastructure concepts, such as DHCP, DNS, and Group Policy. Practise explaining these topics clearly, as it demonstrates your expertise and communication skills.
✨Demonstrate Your Team Spirit
Since you'll be working closely with both internal teams and customers, be prepared to discuss how you've collaborated in the past. Share specific instances where you contributed to a team effort or resolved conflicts, showing that you're a team player.
