At a Glance
- Tasks: Welcome clients, handle enquiries, and support business development initiatives.
- Company: Join a dynamic team at Amicus in Taunton.
- Benefits: Competitive salary and opportunities for professional growth.
- Other info: Exciting role with opportunities for networking and event planning.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Sales experience and strong customer service skills are essential.
The predicted salary is between 25000 - 25000 £ per year.
We are looking for an additional team member for our New Business Team to fill the role of New Business Administrator, based in our Taunton office. You will ensure that our clients, brokers and introducers all continue to receive the best possible service at all times. You will be expected to act as the face (or voice) of Amicus, always presenting a friendly, helpful, efficient and professional demeanour to clients, colleagues and all visitors.
Full Time – 8.45am – 5.15pm Monday to Friday
Competitive Salary
Responsibilities:
- Meeting and greeting clients and other visitors and providing a warm welcome including provision of refreshments, alerting relevant members of staff to their presence, making them feel comfortable and chasing as needed.
- Front line call handling and dealing with basic enquiries, demonstrating exceptional client service, making appointments and passing on all necessary and useful information including following up to ensure calls have been returned.
- Balancing the requirements of visitors, callers and staff at all times and ensuring that all feel valued and noticed.
- Keeping appropriate records in our own system of client preferences and needs and ensuring that confidential and sensitive data is safeguarded at all times.
- Confirming appointments in advance with all visitors using the meeting room diaries and passing on information regarding any changes to the relevant fee earner and their team.
- Responsible for the accurate and timely creation of new client file records, ensuring all necessary documentation is collected, verified, and entered into the firm’s case management system in accordance with regulatory compliance and internal protocols.
- Liaising with legal teams to gather client information, maintaining data integrity, and supporting the smooth onboarding of new business matters.
- Managing the full lifecycle of client relationship development across multiple sectors or practice areas, ensuring consistent growth in new business opportunities and client engagement.
- Developing and executing strategic business development plans, tracking performance metrics, nurturing key client relationships, and collaborating with partners and legal teams to identify cross-selling opportunities and enhance the firm’s market presence.
- Maintaining the New Business Team internal intranet page, publishing research and analysing market trends to uncover potential new clients and sectors.
- Working closely with partners, marketing, and practice groups to align business development efforts.
- Assisting in the planning, coordination, and delivery of internal office events and client-facing entertainment, ensuring all activities align with the firm’s brand and professional standards.
- Supporting the organisation of networking receptions, seminars, and social functions, as well as managing logistics, communications, and follow-up.
- Playing a key role in marketing and arranging stakeholder events to strengthen client relationships, enhance visibility, and support the firm’s business development objectives.
- Creating and maintaining archive records, closing files and scanning documents as required to include managing local will and deed stores as appropriate.
- Conducting the administrative aspects of file reviews.
- Seeking out and communicating opportunities for social media or website content and sharing these with the Marketing Manager as they arise.
- Assisting with telephone and reception cover for other offices during periods of holiday and sickness or when capacity allows.
- Setting up video calls and assisting users with training on AV equipment for meeting rooms as required.
- Attending training and out of hours team meetings as needed, but not more than once per month.
- May be required to travel between offices.
- Other ad hoc duties as required.
Experience:
- Prior sales generation experience within a client-facing role would be advantageous.
- Strong customer skills are essential.
- Experience supporting business development in an external environment would be beneficial.
- Proven ability to network effectively with professionals and clients.
- Experience with profiling capabilities within the external marketplace.
- Sales generation and business pipeline tracking.
- Marketing experience.
- Following through and tracking pipeline sales.
- Sales food chain awareness.
- Achievements of relative targets.
If you are an ambitious professional looking to make a significant impact within a growing organisation, we encourage you to apply for this exciting opportunity.
Work authorisation: United Kingdom (required)
Work Location: In person
New Business Administrator in Taunton employer: Amicus Law LLP
Amicus is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for professionals seeking to thrive in their careers. Located in Taunton, our office offers a friendly environment where employees are encouraged to develop their skills and grow within the company, all while providing top-notch service to our clients. With competitive salaries and opportunities for involvement in exciting business development initiatives, joining our New Business Team means becoming part of a dynamic organisation committed to excellence and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Administrator in Taunton
✨Tip Number 1
Get to know the company inside out! Research Amicus, their values, and recent projects. This way, when you walk in for an interview, you can show off your knowledge and enthusiasm, making a great first impression.
✨Tip Number 2
Practice your people skills! As a New Business Administrator, you'll be the face of the company. Role-play with friends or family to nail that friendly and professional demeanour. Remember, it’s all about making clients feel valued!
✨Tip Number 3
Network like a pro! Attend industry events or connect with professionals on LinkedIn. Building relationships can open doors to opportunities and give you insights into what makes a successful candidate in this role.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
We think you need these skills to ace New Business Administrator in Taunton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can represent us well with clients and colleagues alike.
Tailor Your Application:Make sure to tailor your application specifically for the New Business Administrator role. Highlight your relevant experience in sales and client-facing roles, and how it aligns with our mission to provide exceptional service. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences, making it easier for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can contribute to our success.
How to prepare for a job interview at Amicus Law LLP
✨Know the Company Inside Out
Before your interview, take some time to research Amicus thoroughly. Understand their values, mission, and recent developments in the business. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a New Business Administrator, exceptional client service is key. Prepare examples from your past experiences where you've gone above and beyond for clients. Be ready to discuss how you handle difficult situations and ensure that everyone feels valued and noticed.
✨Demonstrate Your Organisational Skills
This role involves managing multiple tasks and maintaining records. Bring along examples of how you've successfully organised events or managed client relationships in the past. Highlight your ability to balance priorities and keep everything running smoothly.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities within Amicus. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.
