At a Glance
- Tasks: Be the friendly face of our law firm, ensuring clients feel welcomed and supported.
- Company: Join a passionate team at Amicus Law Solicitors in beautiful Devon.
- Benefits: Enjoy a full-time role with a supportive work environment and opportunities for growth.
- Other info: Dynamic office culture with opportunities for social media engagement and team events.
- Why this job: Make a real difference by providing exceptional service to clients and colleagues.
- Qualifications: Experience in a similar role and strong IT skills are preferred.
The predicted salary is between 22430 - 27414 £ per year.
Amicus Law Solicitors is a friendly Dorset, Somerset and Devon-based Law Firm. We are an experienced, specialist team of tenacious, yet friendly lawyers, passionate about representing our clients’ interests, with offices in Bridgwater, Minehead, Wellington, Yeovil, Martock, Exeter, Taunton, Ilminster and Weymouth.
We are looking for an additional team member for our Exeter office to fill the role of Client Services Representative. The responsibilities include:
- Office organisation, ensuring the office is open and ready for business in time for the start of the working day.
- Managing incoming and outgoing post including scanning and distribution.
- Meeting room management, ensuring rooms are clean and tidy, and paying special attention to any confidential papers or data.
- Meeting and greeting clients and other visitors, providing a warm welcome and refreshments.
- Front line call handling and dealing with basic enquiries, demonstrating exceptional client service.
- Keeping appropriate records in SOS of client preferences and needs, safeguarding confidential data.
- Confirming appointments in advance with all visitors and passing on information regarding any changes.
- Responsibility for Health and Safety within a branch, including keeping risk assessments updated.
- Ordering and managing stationery and office supplies, including refreshments.
- Conducting office inductions for new staff.
- Maintaining the branch intranet page.
- Helping to organise and support office events and entertainment.
- Creating and maintaining archive records, closing files and scanning documents as required.
- Greet and supervise contractors as required by the Facilities Manager.
- Communicating opportunities for social media or website content to the Marketing Manager.
- Assisting with telephone and reception cover for other branches during periods of holiday and sickness.
- Setting up video calls and assisting users with training on AV equipment for meeting rooms.
- Attending training and out of hours team meetings as needed, but not more than once per month.
- May be required to travel between offices.
- Other ad hoc duties as required.
Ideally, you will have recent experience in a similar role and have excellent IT skills.
Full-Time: Monday to Friday, 8:45am to 5:15pm.
Client Services Representative Receptionist in Exeter employer: Amicus Law LLP
Amicus Law Solicitors is an exceptional employer, offering a supportive and friendly work environment in the heart of Exeter. With a strong focus on employee growth and development, we provide opportunities for training and advancement within our dedicated team of legal professionals. Our commitment to client service excellence ensures that every team member plays a vital role in creating a welcoming atmosphere, making it a rewarding place to work.
