Customer Focus Officer in London

Customer Focus Officer in London

London Full-Time 60000 - 80000 € / year (est.) No home office possible
Amicorp Group

At a Glance

  • Tasks: Manage high-value client portfolios and navigate complex trust structures.
  • Company: Amicorp Group, a fast-growing international organisation in the Cayman Islands.
  • Benefits: Competitive pay, relocation support, and career progression opportunities.
  • Other info: Join a dynamic team across 30+ countries and enjoy an entrepreneurial culture.
  • Why this job: Gain global exposure while advising sophisticated clients in a vibrant Caribbean setting.
  • Qualifications: 4+ years in trust services with strong client management skills.

The predicted salary is between 60000 - 80000 € per year.

We are growing our Trust Services team in the Cayman Islands and are looking for experienced professionals ready to take their careers to an international level.

This role is based in the Cayman Islands (Caribbean). Relocation assistance is provided.

About the Opportunity

This is more than a traditional trust role — it’s an opportunity to work at the center of international structuring, client advisory, and global business operations. You will manage a portfolio of high-value clients, including international entrepreneurs, family offices, and high-net-worth individuals, supporting them with complex trust and corporate structures across multiple jurisdictions. The role offers a strong mix of technical expertise and client exposure. You won’t just be maintaining structures — you’ll be advising, problem-solving, and helping clients navigate regulatory, legal, and commercial challenges in a constantly evolving global landscape.

What makes this role especially attractive is the combination of:

  • Global exposure across multiple jurisdictions
  • Direct client interaction with sophisticated international clients
  • Commercial involvement beyond pure administration
  • Career growth within a fast-growing, entrepreneurial organization

And of course — the chance to build your career while living in one of the most attractive financial hubs in the Caribbean.

Key Responsibilities

  • Manage a portfolio of trusts and corporate entities
  • Act as the main point of contact for clients and stakeholders
  • Prepare and review legal documentation (resolutions, agreements, etc.)
  • Ensure compliance with regulatory frameworks (CRS, FATCA, etc.)
  • Liaise with banks, legal advisors, and intermediaries
  • Identify opportunities to grow and develop client relationships

Candidate Profile

  • 4+ years of experience in trust, fiduciary, or corporate services
  • Strong understanding of international regulatory frameworks
  • Experience managing client relationships independently
  • Commercial mindset and strong problem-solving skills
  • Excellent communication skills in English
  • STEP or similar qualifications are a plus

What We Offer

  • International environment (30+ countries, 40+ offices)
  • Competitive compensation and benefits
  • Career progression opportunities
  • Relocation support

If you’re looking for a role that combines technical depth, client exposure, and international mobility, this could be a great next step. Let’s connect.

Customer Focus Officer in London employer: Amicorp Group

At Amicorp Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters professional growth and international exposure. Located in the stunning Cayman Islands, our team enjoys competitive compensation, comprehensive benefits, and the unique opportunity to engage with high-value clients while navigating complex global challenges. With relocation support available, this is not just a job; it's a chance to build a rewarding career in one of the world's most attractive financial hubs.

Amicorp Group

Contact Detail:

Amicorp Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Focus Officer in London

Tip Number 1

Network like a pro! Reach out to professionals in the trust and corporate services sector, especially those who have experience in international environments. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!

Tip Number 2

Prepare for interviews by researching the company and its clients. Understand their needs and challenges, especially in the context of international structuring and compliance. This will help you showcase your problem-solving skills and commercial mindset during the interview.

Tip Number 3

Don’t just apply anywhere; focus on companies that align with your career goals. We recommend checking out our website for roles that match your skills and aspirations. Tailor your approach to each opportunity to stand out from the crowd!

Tip Number 4

Follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind as they make their decision.

We think you need these skills to ace Customer Focus Officer in London

Client Relationship Management
Understanding of International Regulatory Frameworks
Problem-Solving Skills
Communication Skills
Legal Documentation Preparation and Review
Compliance Knowledge (CRS, FATCA)
Portfolio Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the role of Customer Focus Officer. Highlight your experience in managing client relationships and any relevant qualifications, like STEP. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your interest in working in an international environment like the Cayman Islands.

Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex challenges in previous roles. We love candidates who can think on their feet and provide solutions, especially in a fast-paced, global setting.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Amicorp Group

Know Your Stuff

Make sure you brush up on your knowledge of trust services and international regulatory frameworks. Familiarise yourself with terms like CRS and FATCA, as well as the specific challenges faced by high-net-worth clients. This will show that you're not just interested in the role but also understand the complexities involved.

Showcase Your Client Skills

Since this role involves direct client interaction, be ready to discuss your experience managing client relationships. Prepare examples of how you've successfully navigated complex situations or provided valuable advice to clients. This will demonstrate your problem-solving skills and commercial mindset.

Ask Insightful Questions

Prepare a few thoughtful questions about the company’s approach to client advisory and how they handle regulatory challenges. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.

Emphasise Your Adaptability

Given the international nature of the role, highlight any experience you have working across different jurisdictions or cultures. Discuss how you've adapted to changing regulations or client needs in the past, which will illustrate your ability to thrive in a dynamic environment.