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- Tasks: Provide technical support and manage IT systems to keep operations running smoothly.
- Company: Join Amici Procurement, a leader in lab procurement with a fun, supportive culture.
- Benefits: Up to £40,000 salary, hybrid working, and access to professional development tools.
- Why this job: Make a real impact in a dynamic team while solving exciting technical challenges.
- Qualifications: Experience in IT support, strong troubleshooting skills, and knowledge of Microsoft environments.
- Other info: Opportunity for career growth into DevOps and a vibrant work environment.
The predicted salary is between 32000 - 40000 £ per year.
- Closing date for applications is 25th September 2025
- We will be holding an Assessment Day on Friday 3rd October at our office based in Hillington
- Salary range: Up to £40,000 per year (depends on experience)
- Glasgow (G52) – Hybrid
Do you thrive on solving problems, connecting with people, and making a real impact?
Are you excited by the idea of working with a unique software that helps researchers and innovators change the world? If so, we want you on our team!
At Amici Procurement, we’re transforming the way scientists and biotech professionals buy everything they need to accelerate discoveries. We’re growing fast, and our customers are at the heart of everything we do. That’s where you come in.
Amici Procurement is the world leader in laboratory procurement, using our cloud-based software and amazing service we support our customers in buying lab consumables, equipment and services they need to do their life-changing research.
We are a dynamic, entrepreneurial team of 100 people who work hard, have fun and support each other to get the very best outcomes for our customers. We realise you have a choice when deciding where to work, and we are committed to being one of the best employers in Scotland.
As Amici continues to grow, we’re looking for a System Administrator to join our dynamic Engineering team. You’ll be working alongside another System Administrator and a DevOps Engineer, forming a tight-knit trio that keeps our internal systems running smoothly.
This is a full-time, permanent role with hybrid working, a minimum of 3 days per week in our Glasgow office, and 2 days from home whilst flexibility to be in the office during the other system admin’s annual leave is required. During your onboarding period, we’ll ask for more time in the office to help you settle in and get up to speed.
If you’re passionate about IT support, thrive in a Microsoft environment, and enjoy solving technical challenges, this could be the perfect opportunity for you. You’ll also get access to PluralSight, giving you the tools to continue developing your skills. If you’re interested in progressing into DevOps, this role offers a clear path forward.
What you’ll be doing?
Technical Support
- Collaborate on helpdesk operations, managing operating systems and user accounts.
- Oversee the full lifecycle of IT assets from procurement to secure disposal.
- Manage software assets, ensuring compliance and optimisation.
- Tackle complex MyAmici platform issues escalated from our Customer Success team.
- Monitor system, network, and asset uptime using tools like Jira Alerts and Azure Application Insights.
- Respond to incidents using SentinelOne EDR and N-Able RMM.
- Deploy patches and updates, and monitor success/failure rates to ensure system security.
Operational Support
- Work closely with internal teams to troubleshoot and resolve IT issues.
- Participate in system upgrades and routine maintenance.
- Support onboarding and offboarding processes for employees.
- Keep IT documentation and procedures up-to-date.
- Play a key role in maintaining our Information Security Management System (ISMS).
- Contribute technical expertise and fresh ideas to project teams, helping shape the future of Amici’s IT landscape
What we are looking for?
- Proven experience in IT support, ideally within fast-paced SMEs.
- Strong knowledge of IT infrastructure and end-user devices.
- Solid troubleshooting skills in a Windows/Microsoft
- Experience managing helpdesk operations and ticketing systems.
- Understanding of IT security best practices.
- Relevant certifications or a computing degree are a plus.
- Excellent communication skills across all levels of technical ability.
If this sounds like fun to you, please send us your cv, and most importantly write to tell us why you’d be a great fit and what you could bring! If it looks like a great match we’ll invite you to our recruitment day so we can get to know you better.
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System Administrator employer: Amici Procurement Solutions Ltd
Contact Detail:
Amici Procurement Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Administrator
✨Tip Number 1
Get to know the company before the Assessment Day! Research Amici Procurement, their culture, and the software they use. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical skills! Since this role is all about IT support, brush up on your troubleshooting techniques and be ready to discuss your experience with Windows and Microsoft environments during the assessment.
✨Tip Number 3
Be prepared to showcase your problem-solving abilities. Think of examples from your past experiences where you tackled complex issues, especially in a fast-paced environment. We love hearing about how you made an impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and keen to join our dynamic team at Amici.
We think you need these skills to ace System Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the System Administrator role. Highlight relevant experience and skills that match what we're looking for, like IT support and troubleshooting in a Microsoft environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about this role and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love candidates who can think on their feet and find solutions, so don't hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better from the start!
How to prepare for a job interview at Amici Procurement Solutions Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in Windows and Microsoft environments. Be ready to discuss your experience with IT support, troubleshooting, and managing helpdesk operations. The more confident you are in your knowledge, the better you'll impress the interviewers!
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex IT issues in the past. Think about specific challenges you've faced and how you resolved them. This will demonstrate your ability to think critically and act decisively, which is crucial for a System Administrator role.
✨Familiarise Yourself with Their Tools
Since Amici uses tools like Jira Alerts and Azure Application Insights, it’s a good idea to familiarise yourself with these platforms. Even if you haven't used them before, showing that you've done your homework can set you apart from other candidates.
✨Communicate Clearly and Confidently
Excellent communication skills are key, especially when dealing with technical issues across different levels of technical ability. Practice explaining complex concepts in simple terms, as this will show your ability to connect with both technical and non-technical team members.