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- Tasks: Support home management with admin tasks and be the first point of contact for visitors.
- Company: Amica Care, a friendly and professional support service provider.
- Benefits: Competitive pension, learning opportunities, employee assistance programme, and early access wage scheme.
- Why this job: Join a rewarding role where you can make a difference in residents' lives.
- Qualifications: Experience in administration and customer service, with strong communication skills.
- Other info: Enjoy a supportive environment with opportunities for recognition and growth.
The predicted salary is between 30000 - 42000 £ per year.
Amica Care offers a range of friendly, welcoming and professional support services, including occasional day care, to assisted living providing the independence many of our residents desire, through to specialist dementia care for those in most need of our support.
We are recruiting for a Home Administrator to join the team for 37.5 hours per week. The Home Administrator is an integral part of the Home and Support Office function. You will support the Home Management with a full range of admin activities to assist in the smooth running of the home. You will be the first point of contact for all enquiries, greeting and helping visitors in the home. You will support employees with enquiries, such as payroll and new starter paperwork and support with the marketing of the home. You will be responsible for updating the sending off payroll and invoices to Support Office. The role will be a busy but rewarding one; you will need to be naturally organised and a strong communicator, have great customer service skills and the ability to successfully prioritise tasks and keep calm when things get a little hectic!
Requirements
- For this wide-ranging customer service and administrative role, we are looking for an experienced administrator in a customer service setting.
- You will need to have a high attention to detail, excellent people skills, experience with I.T and a positive and helpful approach.
- As with all our employees, you will be expected to work within our staff values and promote these at all times, by being an effective communicator, passionate about your work, encouraging team working and having a positive attitude.
- Overall, you should have pride in your work and be committed to providing excellent customer service and administrative support.
Rewards
- In return for your commitment to providing the best care to our residents, you will be offered excellent learning and development opportunities.
- A competitive pension.
- Eye voucher scheme.
- An Employee Assistance Programme (EAP) providing a range of free and confidential services and advice for you and your family, such as counselling sessions and legal or financial advice.
- Monthly employee recognition.
- A cycle to work scheme.
- A friendly and supportive working environment.
- Early access wage scheme.
- A refer a friend bonus of up to £200.
Closing date for this vacancy is 19th March 2026.
Home Administrator in Plymouth employer: Amicacare
Contact Detail:
Amicacare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Administrator in Plymouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Amica Care. Understand their values and services so you can show how you fit into their mission. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Think about your past experiences and how they relate to the Home Administrator role. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your people skills! During the interview, be friendly and approachable. Remember, you’ll be the first point of contact for visitors, so demonstrating your excellent communication and customer service skills is key to landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great way to remind them of your interest and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Home Administrator in Plymouth
Some tips for your application 🫡
Show Your Organisational Skills: As a Home Administrator, being organised is key! Make sure your application highlights any experience you have in managing multiple tasks and keeping things running smoothly. We want to see how you can juggle responsibilities like a pro!
Communicate Clearly: Since you'll be the first point of contact for visitors and staff, it's important to showcase your communication skills. Use clear and friendly language in your application to demonstrate that you can connect with people easily. We love a good chat!
Highlight Customer Service Experience: This role is all about providing excellent customer service, so make sure to mention any relevant experience you have. Share examples of how you've gone above and beyond to help others, as we value a positive and helpful approach!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team at Amica Care!
How to prepare for a job interview at Amicacare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Home Administrator role. Familiarise yourself with the key responsibilities like supporting home management and handling payroll inquiries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As the first point of contact for visitors and staff, your communication skills are crucial. Prepare examples of how you've successfully handled customer service situations in the past. Highlight your ability to stay calm under pressure and how you prioritise tasks effectively.
✨Demonstrate Organisational Skills
Being organised is key in this busy role. Bring along a few examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to keep track of your work, as this will show your potential employer that you can handle the demands of the job.
✨Emphasise Your Positive Attitude
Amica Care values a positive approach, so be sure to convey your enthusiasm for the role during the interview. Share stories that reflect your passion for providing excellent customer service and how you contribute to a supportive team environment. A positive attitude can set you apart from other candidates!