At a Glance
- Tasks: Lead commercial data analysis and turn insights into actionable recommendations.
- Company: Join amicable, a mission-driven company transforming relationship support.
- Benefits: Competitive salary, private health insurance, 28 days holiday, and more.
- Other info: Hybrid role with opportunities for growth and development.
- Why this job: Make a real impact in a fast-paced environment while helping others navigate relationship changes.
- Qualifications: Experience in commercial analytics and strong analytical skills required.
The predicted salary is between 60000 - 70000 € per year.
About Us
Our mission is to help people navigate relationship change with kindness, clarity and practical support. From moving in together to getting married, separating, co-parenting or blending families, amicable helps thousands of couples have better conversations and make clearer decisions. Our digital, human approach combines technology with expert support to make things simpler, fairer and more accessible. We help people focus on what matters most, while reducing the cost and stress of navigating relationship change. amicable is growing quickly as demand increases and the way people approach relationships continues to evolve. Our values bring our purpose to life and make what we do and how we do it unique: we are Kind to everyone we encounter, we embrace Trust & Professionalism, with a quest for Customer Focus that drives us to be more Pioneering. We are proud to be part of the Octopus Group.
About the Role
We're looking for a Strategic Commercial Insights Lead (6-months FTC) to join us in a high-impact role at the centre of the commercial team. This is a role for someone who can hit the ground running and start generating value fast. You will lead the analysis of commercial data and translate findings into clear, actionable recommendations for the business. We are looking for someone who loves spotting opportunities, investigating what’s really going on and solving the business problems that matter. The challenges you’ll work on will be broad and will shape how we grow. These could span our products, customer journey, sales process, marketing performance and overall growth strategy. You'll combine CRM data with commercial judgement, customer understanding and qualitative input from teams across the business, using AI to speed up analysis and raise the quality of insight. Your work will turn insight into clear recommendations and real outcomes that drive performance. You’ll lead and develop two Analysts, as well as coaching others, sharing best practice and bringing structure and pace to commercial problem-solving. This is a great opportunity for a self-starter who thrives in a fast-moving, high-ownership environment and turns analysis into impact fast. This is a hybrid role based in our Holborn office, working an average of 1-2 days per week in the office.
Key Responsibilities
- Solve commercial problems: Own high impact commercial questions across acquisition, conversion, revenue, gross profit, customer lifetime value and the wider customer journey. Lead deep dives into the commercial questions that matter most, from cost and margin to customer value and growth, and turn the findings into clear recommendations and measurable outcomes. Continuously monitor commercial performance and proactively identify issues, opportunities and emerging trends without needing to be asked. Investigate root causes and propose clear, practical solutions that drive growth.
- Lead and develop a team: Lead and develop two Analysts, setting priorities, raising standards and coaching others to think commercially.
- Drive cross-functional execution: Partner with marketing, sales, operations and product to gather data and insight to improve commercial performance. Drive initiatives that unlock growth, whether that’s through clearer data, sharper insights or better processes.
- Use AI to raise the bar: Use AI confidently to automate repeatable analysis, speed up reporting and raise the quality of insight across the team. Stay close to how AI tools are evolving and bring new approaches into the team's work. Coach the commercial data team to use AI well in their day to day.
- Own commercial insight through our CRM: Act as the business owner for the sales side of HubSpot. Owning commercial data in HubSpot and ensuring pipelines, reports and dashboards are accurate and the system supports how the commercial team operates. Identify and troubleshoot issues and gaps in how HubSpot is structured or used. Lead improvements to ensure data quality and reliable reporting to improve commercial performance. Improve funnel visibility and performance tracking so leadership has a clear view of commercial performance and emerging issues.
About You
- Proven experience in commercial analytics, insights or strategy in a fast-paced environment, with a track record of turning data into business impact.
- Strong analytical skills with the ability to turn complex, ambiguous data into clear, actionable insight and commercially grounded recommendations.
- Self-starter who can get to grips with a new business quickly and start generating value from week one.
- Comfortable working independently with limited handholding, structuring their own priorities and moving fast.
- Clear, adaptable communicator who can translate complex analysis into simple, commercially relevant insight, adjusting communication for different audiences.
- Strong commercial acumen with understanding of customer journeys, conversion levers, revenue performance, gross profit and customer lifetime value.
- Demonstrated ability to structure commercial questions, connect data with business context, and drive practical, high-impact solutions to solve commercial problems.
- Proven people-leadership experience, including managing, coaching, and developing team members to achieve high performance.
- Confident working with CRM systems (ideally HubSpot) and using data structures to improve performance visibility.
- High-ownership mindset - confident in taking responsibility for outcomes, driving action and influencing decisions with robust, evidence-based insight.
- Proven experience working at pace in a fast-moving environment, balancing speed with quality and delivering tangible commercial impact quickly.
- Confident and curious user of AI tools, with practical experience using AI to automate analysis, speed up reporting or raise the quality of insight.
Compensation, Perks & Benefits
Salary: £60,000 - £70,000 per year depending on skills and experience. Joining a mission-driven, high-growth company where impact, innovation, and collaboration are at the heart of everything we do. Private Health Insurance, Group Life Assurance, Employee Assistance Programme, 28 days holiday plus bank holidays per annum, Electric Vehicle Scheme, Share Incentive Plan, Cycle to Work Scheme.
We respect and value people’s differences and believe that our teams are at their best when their members feel safe to bring their whole self to work. We are committed to creating an inclusive experience as well as equal opportunities for growth and development for all.
Strategic Commercial Insights Lead (6-months FTC) employer: amicable
At amicable, we pride ourselves on being an exceptional employer that champions a culture of kindness, trust, and professionalism. Our Holborn office offers a dynamic hybrid work environment, fostering collaboration and innovation while providing ample opportunities for personal and professional growth. With competitive benefits including private health insurance, generous holiday allowance, and a commitment to inclusivity, we empower our employees to thrive and make a meaningful impact in helping others navigate relationship changes.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Commercial Insights Lead (6-months FTC)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at amicable or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by diving deep into the company’s mission and values. Show us how your skills align with our goal of helping people navigate relationship changes. Tailor your examples to highlight your commercial insights experience!
✨Tip Number 3
Don’t just wait for job postings! Be proactive and apply through our website. Express your enthusiasm for the role and how you can contribute to our growth. We love seeing candidates who take initiative!
✨Tip Number 4
Practice your analytical storytelling. We want to see how you turn data into actionable insights. Prepare to discuss past experiences where your analysis led to real business impact – it’s all about showing us your problem-solving prowess!
We think you need these skills to ace Strategic Commercial Insights Lead (6-months FTC)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role and our mission shine through. We want to see how you connect with what we do at amicable and how you can contribute to our goals.
Tailor Your Experience:Make sure to highlight your relevant experience in commercial analytics and insights. We’re looking for someone who can hit the ground running, so showcase how your skills align with the responsibilities of the Strategic Commercial Insights Lead.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to explain your achievements and how they relate to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at amicable.
How to prepare for a job interview at amicable
✨Know the Company Inside Out
Before your interview, make sure you understand amicable's mission and values. Familiarise yourself with their approach to relationship change and how they combine technology with expert support. This will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples of how you've turned complex data into actionable insights in previous roles. Be ready to explain your thought process and the impact your recommendations had on business outcomes. This is crucial for a Strategic Commercial Insights Lead position.
✨Emphasise Team Leadership Experience
Since you'll be leading and developing two Analysts, highlight your experience in coaching and managing teams. Share stories that illustrate your ability to raise standards and drive performance, as well as how you foster collaboration across different departments.
✨Be Ready to Discuss AI Tools
Given the emphasis on using AI to enhance analysis and reporting, come prepared to talk about your experience with AI tools. Share how you've used them to automate processes or improve insight quality, and express your enthusiasm for staying updated on evolving technologies in this space.
