At a Glance
- Tasks: Lead commercial data analysis and turn insights into actionable recommendations.
- Company: amicable, a mission-driven company focused on relationship support.
- Benefits: Hybrid work model, competitive salary, and professional development opportunities.
- Other info: Join a growing team with a focus on kindness, trust, and innovation.
- Why this job: Make a real impact in a fast-paced environment while helping people navigate relationship changes.
- Qualifications: Experience in data analysis, commercial insight, and team leadership.
The predicted salary is between 60000 - 70000 € per year.
About Us
Our mission is to help people navigate relationship change with kindness, clarity and practical support. From moving in together to getting married, separating, co-parenting or blending families, amicable helps thousands of couples have better conversations and make clearer decisions. Our digital, human approach combines technology with expert support to make things simpler, fairer and more accessible. We help people focus on what matters most, while reducing the cost and stress of navigating relationship change. amicable is growing quickly as demand increases and the way people approach relationships continues to evolve. Our values bring our purpose to life and make what we do and how we do it unique: we are Kind to everyone we encounter, we embrace Trust & Professionalism, with a quest for Customer Focus that drives us to be more Pioneering. We are proud to be part of the Octopus Group.
About the Role
We're looking for a Strategic Commercial Insights Lead (6-months FTC) to join us in a high-impact role at the centre of the commercial team. This is a role for someone who can hit the ground running and start generating value fast. You will lead the analysis of commercial data and translate findings into clear, actionable recommendations for the business. We are looking for someone who loves spotting opportunities, investigating what’s really going on and solving the business problems that matter. The challenges you’ll work on will be broad and will shape how we grow. These could span our products, customer journey, sales process, marketing performance and overall growth strategy. You'll combine CRM data with commercial judgement, customer understanding and qualitative input from teams across the business, using AI to speed up analysis and raise the quality of insight. Your work will turn insight into clear recommendations and real outcomes that drive performance. You’ll lead and develop two Analysts, as well as coaching others, sharing best practice and bringing structure and pace to commercial problem-solving. This is a great opportunity for a self-starter who thrives in a fast-moving, high-ownership environment and turns analysis into impact fast. This is a hybrid role based in our Holborn office, working an average of 1-2 days per week in the office.
Key Responsibilities
- Solve commercial problems: Own high impact commercial questions across acquisition, conversion, revenue, gross profit, customer lifetime value and the wider customer journey. Lead deep dives into the commercial questions that matter most, from cost and margin to customer value and growth, and turn the findings into clear recommendations and measurable outcomes. Continuously monitor commercial performance and proactively identify issues, opportunities and emerging trends without needing to be asked. Investigate root causes and propose clear, practical solutions that drive growth.
- Lead and develop a team: Lead and develop two Analysts, setting priorities, raising standards and coaching others to think commercially.
- Drive cross-functional execution: Partner with marketing, sales, operations and product to gather data and insight to improve commercial performance. Drive initiatives that unlock growth, whether that’s through clearer data, sharper insights or better processes.
- Use AI to raise the bar: Use AI confidently to automate repeatable analysis, speed up reporting and raise the quality of insight across the team. Stay close to how AI tools are evolving and bring new approaches into the team's work. Coach the commercial data team to use AI well in their day to day.
- Own commercial insight through our CRM: Act as the business owner for the sales side of HubSpot. Owning commercial data in HubSpot and ensuring pipelines, reports and dashboards are accurate and the system supports how the commercial team operates. Identify and troubleshoot issues and gaps in how HubSpot is structured or used. Lead improvements to ensure data quality and reliable reporting to improve commercial performance. Improve funnel visibility and performance tracking so leadership has a clear view of commercial performance and emerging issues.
Strategic Commercial Insights Lead - 6 months FTC in Portsmouth employer: amicable
At amicable, we pride ourselves on being an exceptional employer that values kindness, trust, and professionalism. Our collaborative work culture fosters innovation and personal growth, providing employees with the opportunity to make a meaningful impact in the lives of others while working in a dynamic environment. With a hybrid working model based in Holborn, we offer flexibility and a supportive atmosphere that encourages professional development and the use of cutting-edge technology to drive insights and performance.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Commercial Insights Lead - 6 months FTC in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us how your skills align with our mission of helping people navigate relationship change with kindness and clarity.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can solve commercial problems and drive growth. We want to hear how you can turn insights into real outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Strategic Commercial Insights Lead - 6 months FTC in Portsmouth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about helping people navigate relationship changes and how your skills can contribute to our mission.
Be Specific with Your Experience:Make sure to highlight specific examples from your past work that demonstrate your ability to solve commercial problems and lead teams. We love seeing concrete achievements that show how you can bring value to us right from the start.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and values mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at amicable
✨Know Your Numbers
Before the interview, brush up on key commercial metrics like customer lifetime value, acquisition costs, and conversion rates. Be ready to discuss how you've used data in past roles to drive decisions and outcomes. This will show your analytical skills and understanding of the commercial landscape.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex business problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. Highlight your ability to identify root causes and propose actionable solutions, as this is crucial for the role.
✨Familiarise Yourself with AI Tools
Since the role involves using AI for analysis, make sure you’re up to speed with relevant tools and technologies. Be prepared to discuss any experience you have with AI in data analysis or how you would leverage it to improve insights and reporting.
✨Emphasise Team Leadership
As you'll be leading a team of Analysts, think about your leadership style and how you can inspire and develop others. Prepare to share your approach to coaching and mentoring, and how you’ve successfully led teams in the past to achieve commercial goals.
