At a Glance
- Tasks: Lead revenue operations by owning CRM and sales data to drive insights and automations.
- Company: Join amicable, a mission-driven company transforming relationship support with kindness and clarity.
- Benefits: Enjoy a competitive salary, hybrid working, private health insurance, and growth opportunities.
- Other info: Be part of a diverse team that values creativity, ownership, and collaboration.
- Why this job: Make a real impact by using data to shape the future of relationship support.
- Qualifications: Experience with CRM systems, data management, and a knack for AI-driven solutions.
The predicted salary is between 65000 - 75000 £ per year.
Our mission is to help people navigate relationship change with kindness, clarity and practical support.
From moving in together to getting married, separating, co‑parenting or blending families, amicable helps thousands of couples have better conversations and make clearer decisions.
Our digital, human approach combines technology with expert support to make things simpler, fairer and more accessible.
We help people focus on what matters most, while reducing the cost and stress of navigating relationship change.
amicable is growing quickly as demand increases and the way people approach relationships continues to evolve.
Our values bring our purpose to life and make what we do and how we do it unique: we are Kind to everyone we encounter, we embrace Trust & Professionalism, with a quest for Customer Focus that drives us to be more Pioneering.
We are proud to be part of the
Octopus Group.
About the Role
We’re growing fast, and we want someone to make our commercial data work harder for us.
As our Revenue Operations Lead, you’ll own our CRM and sales data, and use it to spot opportunities, build smart automations and keep making things better.
You’ll get properly stuck in, finding insight before anyone thinks to ask, building with AI, and shaping the CRM around the business as it grows and changes.
Keeping our data accurate and trustworthy is the foundation for all of this.
But this isn’t a role about keeping things ticking over.
We want a fast‑moving, creative self‑starter who takes real ownership, brings ideas and runs with them.
- Find insight and spark ideas
- Dig into the data and surface insight that helps us make better commercial decisions, spotting opportunities in how customers move through the funnel, where we convert well and where we could do more.
- Get more from the data we already hold, including our conversation intelligence, to see the trends, patterns and customer behaviours worth acting on.
- Bring ideas for how to improve things and run with them, and over time help us understand and project where sales are heading.
- Build and automate with AI
- Design and build automations and workflows with AI, in a smart, sustainable way that saves time.
- Use AI creatively to work faster and raise the quality of what we do, creating and find new AI‑powered tools as they emerge.
- Get to the root of any data or workflow issue and fix it at source, across our Hub Spot workflows, Zapier and APIs, so our systems run cleanly.
- Own the data
- Own the commercial side of Hub Spot and our sales data across Airtable and Noco DB, keeping it clean and consistent.
- Own our reporting and dashboards, so everyone from the sales team to leadership has an accurate, clear view of performance.
- Set the standards and structure that keep our data clean as we grow.
- Shape the CRM around the business as it changes, whether that's new products, new business lines or new ways of working, so it keeps pace with how we actually work.
- Partner across the business
- Work with people who don’t know the technical or CRM side, understand what they need and work out what’s possible, then turn data back into clear insight.
- Keep customer data handled responsibly, alongside our data protection lead.
- A commercial mindset.
You get what drives a business like ours, can turn data into insight that shifts the numbers, and can translate what the business needs into what the data and CRM can actually do.
- Hands‑on ownership of a CRM end to end, ideally Hub Spot, from structuring pipelines and standardising data to building dashboards and keeping everything clean and reliable.
- Real technical confidence with data and automations, automation tools like Hub Spot workflows and Zapier, working with APIs, plus enough SQL and Python to build what off‑the‑shelf tools can’t.
- Strong, applied AI skills. You use AI to work faster and smarter every day and can show what you’ve built with it.
- Comfortable building and owning reporting and dashboards people can rely on, both in our CRM and in a reporting tool.
- A self‑starter who runs at pace, spots what needs doing and takes it from idea to done, at home both shaping the bigger picture and in the weeds of daily data.
- A pragmatic, accurate approach. You right‑size solutions for a small team and have a natural eye for when something doesn’t look right.
- Nice to have
- Experience with Airtable or Noco DB.
- Experience of Power BI or a similar reporting tool.
- How you work
- You take ownership and improve things rather than just reporting on them.
- You’re creative, fast‑moving and proactive. You come up with ideas and make them happen.
- You’re commercially curious and focused on outcomes.
- You challenge assumptions constructively and confidently.
- You share our values: Kindness, Trust and Professionalism, Customer Focus and Pioneering.
- Salary: £65,000 - £75,000 per year depending on skills, experience and location
- Joining a mission‑driven, high‑growth company where impact, innovation, and collaboration are at the heart of everything we do
- Hybrid working- 1-2 days a week in our Holborn office
- Private Health Insurance
- Group Life Assurance
- Employee Assistance Programme
- Electric Vehicle Scheme
- Share Incentive Plan
- Cycle to Work Scheme
We respect and value people’s differences and believe that our teams are at their best when their members feel safe to bring their whole self to work.
We are committed to creating an inclusive experience as well as equal opportunities for growth and development for all.
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Revenue Operations Lead in London employer: amicable
At amicable, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Chief Growth & Brand Leader, you will have access to cutting-edge AI tools and resources, alongside ample opportunities for professional development and career advancement. Located in a vibrant area, our company offers a dynamic environment where creativity and strategic thinking are not just encouraged but celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Operations Lead in London
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like amicable!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Revenue Operations Lead in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at amicable, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at amicable
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with amicable’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
