Negotiation Divorce Specialist in London

About Us

Our mission is to transform the way people end relationships in a kinder and better way, and to help couples avoid the emotional and financial turmoil of traditional solicitor approaches. As pioneers of working with couples, we've shaped the landscape of no-fault divorce and helped thousands untie the knot amicably. We are growing, and our innovative, tech-enabled, digital approach to divorce, separation and co-parenting continues to help thousands of couples separate in a better, more positive way. Our process frees people to focus on the emotional challenges while also reducing the cost to themselves and to society. Amicable promotes a collaborative culture and is rapidly growing to meet demand and legislative change.

Our values bring our purpose to life and make what we do and how we do it unique: we are kind to everyone we encounter, we embrace trust & professionalism, with a quest for customer focus that drives us to be more pioneering. We are proud to be part of the Octopus Group.

About the Role

We are looking for individuals with a background in counselling, coaching, mediation, divorce law, negotiation or conflict resolution to mediate and establish a solution to our customers' divorce issues they might find hard to solve amicably. You will be trained to specifically handle the psychological, legal and process aspects of our customers' divorce. You may give legal or financial information, advice on children arrangements or emotional support to make the divorce process as kind as possible. You will follow the amicable divorce process and keep the couple in collaborative discourse, avoiding court proceedings and ensuring the divorce, financial and children agreements are made within the time and meeting schedule. This is a fantastic opportunity to join a rapidly growing business that focuses on creating positive futures for its customers. We are fostering an inclusive and supportive culture and are focused on outputs rather than hours spent at a desk.

Key Responsibilities

• Help customers settle their divorce using the amicable process and without court proceedings.
• Establish an atmosphere of honesty and cooperation, communicate with amicable's tone of voice (simple, concise, layman's terms, warmth and 'can-do').
• Identify and respect both people's goals where applicable.
• Be available and responsive to customers and establish clear boundaries about your availability and communication methods.
• Complete amicable documentation accurately to ensure accurate information is collected for filing court documents.
• Support customers to negotiate with each other, provide emotional guidance and support.
• Take advice calls with potential customers and proactively manage them to become customers.
• Liaise with amicable's service providers to ensure a seamless service to our customers.

About You

To be successful in the role, you will have:

• Experience of working in family law and particularly in divorce and financial remedy in England and Wales.
• Experience in counselling, coaching, mediation, divorce law, negotiation or alternative dispute resolution.
• Ability to inspire confidence, mediate and lead the divorce process.
• Confidence to confront difficult subjects, resistant behaviour and handling the different dynamics in relationships.
• Gravitas to manage meetings and be neutral.
• Emotional resilience and the ability for self-care.
• Facilitation skills to run effective meetings.
• Organisational skills to project manage the divorce process.
• Sufficient IT competence to be an effective digital communicator.
• Good verbal and written communication skills.
• Attention to detail.
• Self-motivation, ability to plan, manage and take accountability for your own workload.

Compensation, Perks & Benefits

Salary: Full time: £50,000 - £60,000 per annum depending on skills, experience and qualifications. Sales bonus - based on initial advice calls with potential customers. Private Health Insurance. Group Life Assurance. Flexible working schedule - you will have to be available for team meetings each week and to liaise with internal colleagues during core working hours, otherwise it's a flexible schedule. Employee Assistance Programme. 28 days holiday plus bank holidays per annum. Electric Vehicle Scheme. Cycle to Work Scheme.

We respect and value people's differences and believe that our teams are at their best when their members feel safe to bring their whole self to work. We are committed to creating an inclusive experience as well as equal opportunities for growth and development for all.