At a Glance
- Tasks: Engage with customers, build loyalty, and assist with product selections.
- Company: Join a fast-growing, caring fashion house in London.
- Benefits: Gain valuable experience in luxury retail during the summer.
- Other info: Full-time fixed term contract from June to August.
- Why this job: Be part of a passionate team and immerse yourself in the fashion world.
- Qualifications: Experience in luxury sales and a strong interest in fashion.
The predicted salary is between 24000 - 30000 € per year.
Reporting to the Store Manager, the Client Advisor will sales and build customer loyalty during Summer and the sales period. A Client Advisor's responsibilities include:
- Customer Relations
- Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
- Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
- Assists customers during fittings and accommodating any alterations when needed.
- Embraces a customer loyalty culture, builds strong and long-term relationships with clients.
- Introduces new customers to the brand.
- Stock
- Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.).
- Visual Merchandising
- Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
- Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.
Qualifications
- Experience in luxury sales and/or designer clothing and familiar with sales techniques.
- Curious and willing to dedicate yourself to a new project.
- Smiling, dynamic, involved, and excellent interpersonal skills.
- Mastering customer service skills and demonstrating ability to foster a customer-service spirit.
- Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.
- English is a must and another language is a real asset.
Fixed Term Contract (from the beginning of June until the end of August) // 40 hours/week (fulltime).
Why join the " f.AMI.ly "? Join a fast-growing, caring fashion house. Gain enriching experience and familiarize yourself with the luxury and retail sectors. Join a stimulating and passionate team.
Fixed Term Contract (June-August) - Client Advisor - Wardour Street London employer: AMI PARIS
At AMI, we pride ourselves on being a fast-growing and caring fashion house that values customer relationships and employee development. Working as a Client Advisor in our vibrant Wardour Street location offers you the chance to immerse yourself in the luxury retail sector while being part of a passionate team that fosters a culture of loyalty and excellence. With opportunities for personal growth and a supportive work environment, you'll find your time with us both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Fixed Term Contract (June-August) - Client Advisor - Wardour Street London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into AMI's values and products. This way, you can show off your passion for the brand and connect with the team on a deeper level.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to build relationships and handle customer needs. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Dress the part! Since you're applying for a role in luxury retail, make sure your outfit reflects that. Show your understanding of fashion by choosing something stylish yet appropriate for the interview.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Fixed Term Contract (June-August) - Client Advisor - Wardour Street London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love seeing a friendly and genuine tone that reflects the AMI values. Remember, we’re looking for someone who can connect with our customers, so don’t be afraid to show us who you are.
Tailor Your Experience:Make sure to highlight any relevant experience in luxury sales or customer service. We want to see how your background aligns with the role of Client Advisor. Use specific examples to demonstrate your skills and how they can benefit our team.
Be Enthusiastic About Fashion:Show us your passion for fashion and the luxury market! Mention any trends you’re excited about or brands you admire. This will help us see your genuine interest in the industry and how you can contribute to our store's success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and eager to join the AMI family!
How to prepare for a job interview at AMI PARIS
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand its values, history, and current trends in the luxury market. This will not only impress the interviewer but also help you align your answers with the company's ethos.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you built strong relationships with clients or handled difficult situations. This will demonstrate your ability to foster a customer-service spirit, which is crucial for the Client Advisor role.
✨Dress the Part
Since this is a position in the luxury retail sector, your appearance matters. Dress smartly and stylishly for the interview to reflect the brand's image. This shows that you understand the fashion industry and are serious about the role.
✨Be Ready to Discuss Sales Techniques
Brush up on your sales techniques and be prepared to discuss how you would approach cross-selling and upselling. Think of specific strategies you’ve used in the past and how they could apply to the products you'll be selling. This will highlight your experience in luxury sales and your proactive approach.
