At a Glance
- Tasks: Manage supply chain operations and ensure reliable product access for patients.
- Company: Join Amgen, a leading biotechnology company dedicated to serving patients worldwide.
- Benefits: Flexible work options, generous rewards, and opportunities for career growth.
- Other info: Be part of a diverse community that values your unique contributions.
- Why this job: Make a real impact in healthcare while working with innovative teams.
- Qualifications: Experience in pharmaceutical supply chain and strong analytical skills required.
The predicted salary is between 55000 - 65000 € per year.
If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—for serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.
What you will do
- In this vital role, you will be responsible for key commercial and supply operations activities for the UK & Ireland affiliate, supporting reliable product supply, operational excellence, and regulatory compliance across the product lifecycle.
- Working cross-functionally with Commercial, Quality, Finance, Regulatory, Medical, and Global Supply Chain teams, you will help ensure patients and customers experience uninterrupted, compliant access to Amgen medicines while supporting continuous improvement and operational effectiveness.
- Manage day-to-day commercial operations activities, acting as a key escalation point for Customer Success, Customer Finance, customer queries and complaint resolution, ensuring timely issue management and cross-functional co-ordination.
- Manage wholesaler, distributor and third-party operations, including contract negotiation, relationship and order management, issue resolution, performance governance, and business continuity planning.
- In partnership with our Regional Operations team, support demand, inventory, and NHS stock reporting activities to ensure reliable product supply, minimise inventory obsolescence risk, and maintain compliance with UK reporting obligations.
- Own UK customer master data governance, ensuring accuracy and alignment across Amgen’s systems and in compliance with regulatory frameworks.
- Act as a key liaison for commercial team with Quality, Medical and Supply Chain Operations functions, ensuring audit readiness and compliant operation of compassionate use, early access and other programmes.
- Support operational readiness and cross-functional execution for product launches, product changes, and lifecycle events, ensuring continuity of supply and compliant implementation.
- Develop and maintain data and reporting capabilities in support of all the above responsibilities, including Power BI dashboards.
- Drive continuous improvement through digital enablement, data-led insight, and adoption of generative AI tools to improve operational effectiveness.
What we expect of you
- Previous experience in pharmaceutical supply chain or commercial operations environments, with strong understanding of pharmaceutical compliance, including ABPI Code requirements, quality standards, and audit expectations.
- Strong knowledge of the UK and/or Ireland pharmaceutical and NHS landscape.
- Proven experience managing customer data, distributor operations, order management, and inventory performance.
- Experience supporting product launches, tenders, and product lifecycle events.
- Strong systems, reporting and analytical capability (including SAP, Power BI, and Excel).
- Ability to operate independently, manage complexity, and deliver outcomes accurately and at pace.
- Proven ability to partner cross-functionally and influence stakeholders within a matrix environment.
- Continuous improvement mindset with an interest in digital enablement and data-led operational excellence.
What you can expect of us
- Vast opportunities to learn and move up and across our global organization.
- Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act.
- Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits.
Location: Ability to work flexibly from home with regular office work either from our Cambridge next generation workspace.
Equal Opportunity Statement: Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Supply Chain Manager in London employer: Amgen SA
At Amgen, we pride ourselves on being a leading biotechnology company that is dedicated to serving patients. Our collaborative work culture fosters innovation and continuous improvement, providing vast opportunities for professional growth within a diverse and inclusive environment. With a generous Total Rewards Plan and the flexibility to work from our state-of-the-art Cambridge workspace or from home, we ensure our employees feel valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Amgen or similar companies. A friendly chat can open doors and give you insights that might just help you land that Supply Chain Manager role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on the pharmaceutical supply chain, compliance standards, and the latest trends in digital enablement. Show them you’re not just a candidate, but the candidate they need.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be part of our community from the get-go, which is always a bonus when you’re looking to make an impact in the supply chain world.
We think you need these skills to ace Supply Chain Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Supply Chain Manager role. Highlight your experience in pharmaceutical supply chain and any relevant compliance knowledge. We want to see how your unique skills can help us serve patients better!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our mission. Don’t forget to mention your experience with cross-functional teams and operational excellence.
Showcase Your Analytical Skills:Since we value data-led insights, make sure to highlight your experience with systems like SAP and Power BI. Share specific examples of how you've used these tools to drive improvements in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Amgen SA
✨Know Your Supply Chain Inside Out
Before the interview, brush up on your knowledge of the pharmaceutical supply chain, especially in the UK and Ireland. Familiarise yourself with key compliance standards like the ABPI Code and quality expectations. This will help you demonstrate your expertise and show that you're ready to tackle the challenges of the role.
✨Showcase Your Cross-Functional Experience
Be prepared to discuss your experience working with various teams such as Commercial, Quality, and Finance. Think of specific examples where you successfully collaborated across functions to resolve issues or improve processes. This will highlight your ability to work in a matrix environment, which is crucial for this role.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like managing customer complaints or ensuring compliance during product launches. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your problem-solving skills and operational effectiveness.
✨Demonstrate Your Continuous Improvement Mindset
Amgen values innovation and improvement, so be ready to discuss how you've driven continuous improvement in your previous roles. Share examples of how you've used data analytics tools like Power BI or Excel to enhance operational efficiency or support decision-making.
