At a Glance
- Tasks: Lead sales operations and enhance customer engagement through data and analytics.
- Company: Join Amgen, a leading biotechnology company dedicated to serving patients worldwide.
- Benefits: Flexible work options, generous rewards, and opportunities for personal and professional growth.
- Other info: Be part of a supportive culture focused on collaboration and continuous learning.
- Why this job: Make a real impact in the healthcare industry while collaborating with diverse teams.
- Qualifications: Degree educated with experience in sales operations and strong analytical skills.
The predicted salary is between 45000 - 55000 € per year.
How Might You Defy Imagination? If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.
Live
What you will do
In this vital role you will lead operational pricing excellence and sales operations capabilities across CRM, data, analytics and incentive processes, enabling effective customer engagement and commercial decision-making. You will partner closely with cross‑functional stakeholders to drive field force effectiveness, deliver actionable insights, optimise operational processes and ensure strong governance, compliance and data integrity across commercial systems and reporting.
- Leading CRM operations, customer master data management and territory alignment activities in partnership with sales leadership
- Acting as subject matter expert for Veeva CRM and related tools, including system enhancements, user enablement and vendor collaboration
- Driving sales force effectiveness through KPI reporting, sales cycle planning, segmentation and targeting activities
- Developing and maintaining dashboards, analytics and customer engagement insights to support business performance and decision-making
- Partnering with stakeholders to define KPIs, validate data quality and translate business needs into reporting solutions
- Leading the operational delivery and governance of sales incentive plans, including payout validation, health checks, compliance controls and process improvements
Be part of our team
You will be joining a team that helps Amgen’s UK and Ireland business work more effectively by enhancing the skills, processes, systems, tools and data used by cross‑functional brand and field teams every day. Working in a highly collaborative, matrixed environment, the team partners closely with Sales, Marketing, Medical, Market Access, Finance, IT and global functions to support a diverse portfolio of medicines across the full product lifecycle. With priorities including field force effectiveness, customer engagement, AI adoption, operational excellence and compliance, the team offers broad exposure, meaningful impact and a supportive culture focused on collaboration, learning and continuous growth.
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. What we seek in you as an experienced professional, are these qualifications and skills:
- Degree educated
- Experience in sales operations, commercial excellence or analytics within the pharmaceutical, biotechnology or life sciences industry
- Experience supporting sales force effectiveness activities including cycle planning, targeting, segmentation, territory management and incentive compensation processes
- Strong commercial operations judgement, with an understanding of how sales operations decisions influence field behaviour, customer targeting, brand execution and business performance
- Strong analytical, project management and stakeholder management skills, with the ability to coordinate cross‑functional priorities and timelines
- Clear and effective communicator, able to simplify complex information for non‑technical audiences
- Proactive, detail‑oriented and self‑motivated, with strong problem‑solving skills and a collaborative working style
- Strong knowledge of CRM systems, ideally Veeva CRM, with experience managing large datasets and maintaining data quality and governance
- Advanced Excel and Tableau (or similar BI tools) skills, with the ability to translate complex data into actionable business insights
Thrive
What you can expect of us
As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well‑being.
- Vast opportunities to learn and move up and across our global organization
- Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
- Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
Location: Ability to work flexibly from home with regular office work either from our Cambridge or Uxbridge next generation workspace.
Apply Now for a career that defies imagination careers.amgen.com
Equal Opportunity Statement
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Sales Operations Senior Associate in Cambridge employer: Amgen SA
At Amgen, we pride ourselves on being a leading biotechnology company that prioritises the well-being and growth of our employees. Our collaborative work culture fosters innovation and inclusivity, providing vast opportunities for professional development and career advancement. With flexible working arrangements from our state-of-the-art offices in Cambridge or Uxbridge, along with a generous Total Rewards Plan, we ensure that our team members feel valued and empowered to make a meaningful impact in serving patients worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Senior Associate in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Amgen on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Amgen’s products and recent news. Show them you’re not just another candidate but someone who genuinely cares about their mission to serve patients.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating how your experience in sales operations aligns with what they’re looking for in the Sales Operations Senior Associate role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Amgen.
We think you need these skills to ace Sales Operations Senior Associate in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Operations Senior Associate role. Highlight your experience in sales operations, CRM systems, and any relevant analytics skills. We want to see how your unique background aligns with our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills can contribute to our team. Keep it engaging and personal—let us know what drives you!
Showcase Your Analytical Skills:Since this role involves a lot of data and analytics, be sure to highlight your experience with tools like Excel and Tableau. Share specific examples of how you've used data to drive decisions or improve processes in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Amgen SA
✨Know Your CRM Inside Out
Make sure you’re well-versed in Veeva CRM and any other relevant tools. Familiarise yourself with their functionalities, as you might be asked to discuss how you’ve used them in past roles or how you would implement enhancements.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess by discussing specific examples where you've translated complex data into actionable insights. Bring along any dashboards or reports you've created to illustrate your experience.
✨Understand Sales Operations Impact
Be ready to explain how sales operations decisions influence field behaviour and customer targeting. Think of examples from your previous roles that highlight your understanding of this relationship.
✨Communicate Clearly and Confidently
Practice simplifying complex information for non-technical audiences. During the interview, aim to communicate your thoughts clearly and confidently, as effective communication is key in a collaborative environment.
