At a Glance
- Tasks: Lead the iconic O2 Academy Liverpool, managing operations and maximising the events diary.
- Company: Join Academy Music Group, a leader in live music and entertainment venues.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Other info: Inclusive culture that values diversity and encourages you to bring your whole self to work.
- Why this job: Be at the forefront of the live events industry and make a real impact.
- Qualifications: Experience in venue management and a passion for live entertainment is essential.
The predicted salary is between 40000 - 50000 £ per year.
The general manager is a key role within the organisation, accountable for the wider team at O2 Academy Liverpool and management of the day-to-day business and operational functions. A dynamic manager will lead exceptional delivery within this iconic venue in the heart of Liverpool. Passionate about the live events industry and highly motivated to maximise the events diary, you will generate commercial and creative opportunities for shows and events with established acts, emerging artists and club events.
O2 Academy Liverpool is one of the city’s leading landmark live entertainment venues, where our shows and events are as diverse as the individuals within it. The successful candidate will be managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.
About You
- Successful background in the live entertainment industry or venue management
- Experience of working as a manager or an operational role within a high-volume venue
- Proven track record in managing live performances and club events
- Knowledge of health and safety regulations and licensing
- Excellent communication and diplomacy skills
- Management experience of a large team
- Proficient in Microsoft Office packages
- Understanding of booking and promotions of live events
- Excellent control of operating costs and budgeting
- Self-motivated and results driven
- Personal licence holder
- First-class client and customer service
- Demonstrable leadership and motivation of others
- Passionate and enthusiastic for the live events and club industry
- Flexibility to work irregular hours (weekends/evenings/public holidays)
- Willingness to build positive working relationships
- A proactive leader in problem-solving who can negotiate solutions
- Strong awareness of P&L
- A dynamic, forward-thinking manager to deliver exceptional service
- Ability to drive the venue business forward
What You’ll Be Doing
- Meet Company business objectives and manage operations
- Maximise the events diary
- Act as the first point of contact for all contracted events
- Maintain and develop client relationships
- Implement efficient business strategies as directed by the Company
- Duty manage events and programming to the highest quality
- Generate new business opportunities for commercial success and profitability
- Meet or exceed annual budgets
- Ensure all paperwork and reporting is completed and professionally retained
- Management and accountability for forecasting and budgeting
- Oversee all licensing administration, risk assessment and due diligence
- Adhere to all existing and new health and safety legislation
- Periodic testing and certification of venue equipment
- Control all operating costs in line with set targets
- Manage expenditure for all venue departments
- Ensure the venue is maintained to the highest standards
- Direct building maintenance issues so that urgent repairs are carried out in a timely manner
- Lead on compliance for all Company working practices
- Uphold and enforce the relevant terms of the entertainment licence and changes to the law
- Work collaboratively with the venue team, local authority and Company head office
- Support all training requirements and annual appraisals for full-time employees
- Increase employee productivity
- To publicly represent the venue and Company in a professional manner
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
APPLICATION DEADLINE: Monday 15th June 2026. We reserve the right to close applications at any time so encourage early application where possible.
General Manager, O2 Academy Liverpool employer: AMG
At Academy Music Group, we pride ourselves on being a leading employer in the live entertainment industry, offering a vibrant work culture at the iconic O2 Academy Liverpool. Our commitment to diversity and inclusion ensures that every team member can bring their authentic self to work, while our focus on professional development provides ample opportunities for growth and learning. Join us in delivering exceptional live experiences in a supportive environment that values collaboration and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager, O2 Academy Liverpool
✨Tip Number 1
Network like a pro! Attend industry events, gigs, and meet-ups to connect with people in the live entertainment scene. You never know who might have the inside scoop on job openings or be looking for someone just like you.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for live events shine through. Share your ideas on how to enhance the venue experience or suggest innovative programming – it’ll set you apart from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to venues you admire, like O2 Academy Liverpool, and express your interest in working with them. A well-timed email can make all the difference!
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you land that dream job in the live events industry. Plus, applying through our site gives you a better chance of being noticed by hiring managers.
We think you need these skills to ace General Manager, O2 Academy Liverpool
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the live events industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our audience.
Tailor Your CV:Make sure your CV highlights relevant experience in venue management and live performances. We’re looking for specific examples of how you’ve successfully managed teams and events, so don’t hold back on those achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s industry-specific and relevant.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing talent out there!
How to prepare for a job interview at AMG
✨Know Your Venue Inside Out
Before the interview, make sure you research O2 Academy Liverpool thoroughly. Familiarise yourself with its history, key events, and the types of shows it hosts. This will not only show your passion for the venue but also help you discuss how you can contribute to its success.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team, so be prepared to share specific examples of how you've motivated and developed teams in the past. Think about challenges you've faced and how you resolved them, as this will demonstrate your proactive leadership style.
✨Understand the Business Side
Brush up on your knowledge of budgeting, forecasting, and managing operating costs. Be ready to discuss how you've successfully managed finances in previous roles, as this is crucial for maximising the events diary and ensuring profitability.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle various situations, such as a last-minute cancellation or a health and safety issue. Prepare by thinking through potential scenarios and your approach to problem-solving, showcasing your ability to think on your feet.
