Clinical Service Lead in Stoke-on-Trent

Are you passionate about providing exceptional care for clients with complex care needs? Due to the continued growth and expansion of our Complex Care Services, this role will provide clinical oversight and support across both our Wolverhampton and Stone branches. The successful candidate will work collaboratively with both teams to ensure consistent, high-quality complex care delivery across the region.

We are seeking an experienced and dedicated Community Adult Complex Care Nurse to join our team. This rewarding role focuses on supporting clients with complex medical conditions such as neurological conditions, spinal injuries, or trauma. You will play a pivotal role in managing clients' care, leading and delivering person-centred training to carers, and ensuring the delivery of high-quality care in the community.

AMG Nursing and Care Services are complex care industry leaders across the UK. As an industry leader, we’re bound by a common set of values and principles in providing flexible, community-based care support of the highest standard that actively promotes the independence, dignity and choice for our clients and customers while promoting staff support and development.

The Role:

In this rewarding role, you will provide clinical oversight for clients who have complex care needs, to enable them to live within their own home in the community. The successful applicant will be expected to assess clients’ needs and develop person-centred care plans. Provide a comprehensive competency-based training programme for the care workers assigned to the clients. The training programme may include invasive and non-invasive ventilation, tracheostomy management and care, epilepsy management, enteral feeding and medication via PEG.

Your Responsibilities Will Include:

• Comprehensive Care Planning: Designing, implementing, and reviewing personalised care plans to ensure every client’s unique needs are met effectively and safely.
• Training and Education: Delivering hands-on training to carers, equipping them with the knowledge and confidence to manage clients; tracheostomy care, ventilation, spinal / AD, PEG feeding, neurological conditions and medication administration.
• Clinical Expertise: Providing high-quality nursing care while adhering to best practices in complex care.
• Collaboration: Working with multidisciplinary teams to provide holistic, person-centred care, liaising with therapists, GPs, and other healthcare professionals.
• Ongoing Support: Acting as a key point of contact for clients, families and carers, offering guidance, emotional support, and advocacy.

About You:

We are looking for an experienced, caring, empathetic and compassionate nurse with:

• Qualifications: Adult Registered Nurse with a valid NMC registration.
• Experience: Significant experience in adult critical care or in a community complex care setting, with the ability to manage tracheostomy care, ventilation, PEG feeding, neurological and spinal conditions and complex medication regimens.
• Skills: Strong teaching and mentoring abilities to effectively train carers.
• Attributes: A calm, empathetic, and client-centred approach, with excellent organisational skills and the ability to work independently in the community.
• Driving License: A full UK driving license and access to a vehicle are essential, as this role requires travel between our Wolverhampton and Stone branches and community-based clients.

What We Offer:

• Competitive salary and comprehensive benefits package
• Ongoing training and professional development opportunities
• A supportive, inclusive, and collaborative working environment
• The chance to make a meaningful impact in the lives of people with complex care needs