CIS Engineer in Whitehall

We are excited to offer a fantastic opportunity for a Permanent CIS Engineer based onsite in Central London with occasional travel to other local sites. The salary is £43,000 - £45,000. Join our vibrant, inclusive community in Complex Facilities working on CIS Infrastructure Management.

The CIS Infrastructure Engineer is responsible for the maintenance, support, patching, and fault resolution of critical IT infrastructure within highly secure and regulated environments. The role requires a security-first approach to infrastructure management, ensuring systems remain compliant, available, and operational whilst adhering to strict security, change management, and operational procedures.

The successful candidate will possess significant experience supporting enterprise infrastructure environments and be capable of independently troubleshooting complex technical issues, implementing approved changes, and maintaining systems in accordance with security and compliance requirements. A key focus of the role is the delivery of infrastructure patching activities, proactive maintenance, fault diagnosis, and service restoration across secure environments where availability, integrity, and security are critical.

What you will do:

• Perform routine infrastructure patching, updates, and maintenance activities across server, network, and supporting infrastructure platforms.
• Investigate, diagnose, and resolve infrastructure-related faults, ensuring timely restoration of services and minimising operational impact.
• Support and maintain secure IT environments in accordance with established security policies, procedures, and compliance requirements.
• Monitor infrastructure health, identify risks, and proactively address potential issues before they impact service availability.
• Participate in incident management activities, including root cause analysis and implementation of preventative measures.
• Work within strict change control processes to plan, document, test, and implement infrastructure changes.
• Support infrastructure technologies including Windows Server, Active Directory, virtualisation platforms, storage systems, and network infrastructure.
• Maintain accurate technical documentation, asset records, and operational procedures.
• Collaborate with engineering teams, service desk personnel, and operational stakeholders to ensure effective service delivery.
• Assist with infrastructure projects, upgrades, technology refresh programmes, and system improvements.
• Support compliance and security audits by ensuring systems are maintained to required standards.
• Escalate complex technical issues where appropriate while maintaining ownership through to resolution.

What you will bring:

• Must have experience in an Infrastructure Engineer, Systems Engineer, or equivalent technical support role.
• Demonstrable experience working within secure, regulated or mission-critical environments.
• Proven experience delivering infrastructure patching programmes and vulnerability remediation activities.
• Strong background in infrastructure fault finding, troubleshooting, and root cause analysis.
• Experience working within formal change management and incident management processes.
• Experience supporting enterprise-scale infrastructure environments.

Personal Attributes:

• Analytical and methodical approach to troubleshooting.
• Strong attention to detail.
• Excellent verbal and written communication skills.
• Ability to work independently and manage competing priorities.
• Demonstrates professionalism when operating within secure environments.
• Proactive and self-motivated with a strong commitment to service quality.

We welcome applications from a diverse range of candidates. Must hold or be eligible to obtain Developed Vetting (DV) Security Clearance. Participation in planned out-of-hours maintenance activities may be required. Must be capable of working within environments where strict security controls and operational procedures are enforced.

At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.

Our benefits are designed to help you thrive at work and in your home life:

• Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.
• Shine in your career with advancement.
• Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
• Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
• Generous pension scheme, with extra contributions from Amey.
• Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
• Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Two Social Impact Days each year, for volunteering and fundraising opportunities.
• Family friendly policies for new parents or if you provide care for a dependant.
• Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey.

About Amey:

Amey is a global, integrated infrastructure consultancy and operations partner. We design, deliver, protect, and maintain critical assets and systems. We advise, design, finance, deliver, and enhance civic, transport, and defence systems. By combining strategic intelligence, engineering, infrastructure finance, and operational expertise, we create secure, resilient, compliant, and high-value outcomes across the lifecycles of new and legacy assets.

At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine. As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.