Principal Operations Manager

We are excited to offer a fantastic opportunity to join our dynamic One Trafford Council team at our Trafford Depot (11 Caldey Road, Wythenshawe, Manchester, M23 9LF). This role will be carried out onsite, with some hybrid working. This position offers a competitive salary, dependant on experience. The standard weekly hours are 40 per week, Monday - Friday.

In this role, you will support the Trafford account by working closely with the Business Directors, managers, and Account Managers to develop annual business objectives, plans, and budgets. You will help deliver revenue within the agreed budgets, plan and manage the work schedule for the year, and ensure compliance with Health and Safety standards.

The One Trafford Partnership is a collaboration between Trafford Council and Amey, established to deliver a wide range of local public services for maintaining and improving the borough’s public infrastructure and environment. Key services provided under the One Trafford Partnership include highways, street cleaning, waste collections, grounds maintenance, street lighting, facilities management, and technical services.

What You’ll Do:

• Safety: Cultivate a safety culture, underpinned by effective safe systems of works, learning and driving continual improvements to reduce the risk of harm.
• Compliance: Ensure all operations comply with relevant legislation, health and safety regulations, and environmental standards.
• Transport: Cultivate a culture of transport compliance, underpinned by effective implementation of vehicle checking and driving.
• Finance: Working with the Finance Manager prepare, monitor, and manage budget delivery seeking out and implementing efficiency and value opportunities.
• Capital: Oversee the delivery of the annual capital budget from inception to completion, ensuring delivery on time, within scope, and on budget.
• Innovation: Identify and implement innovative practices and technologies to improve the efficiency, safety, and sustainability of the highways network.
• Effective Decision Making: Utilise data analytics to inform decision-making.
• Growth: Foster growth opportunity within the local and regional environment.
• Asset Management: Develop and implement long-term asset management strategies to ensure the highways network is maintained efficiently and sustainably.
• People: Cultivate a high performing team ethos, ensuring everyone can achieve their full potential.
• Performance: Ensure effective delivery of works to the required standards of the contract, service level agreement, and customer satisfaction.
• Engagement: Engage with local authorities, government agencies, contractors, and the public to ensure effective communication and collaboration.
• Risk & Opportunity Management: Ensure effective planning of resources, including personnel, equipment, and materials, to meet operational demands.
• Culture: Foster a One Trafford culture.
• Customer: Align effectively with Trafford Council and customers to ensure satisfaction in the delivery of works.

Why Join Us?

• Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.
• Career Growth: Propel your career with clear, dynamic advancement opportunities.
• Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth.
• Personal Development Opportunities: Advance your personal growth through mentorship and access to our award‑winning programs like our Leadership Development, Women@Amey, and Multicultural Leadership programs.
• Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind.
• Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days!
• Flexible Benefits: Customise your benefits package with options like additional leave, cycle‑to‑work schemes, charitable giving, and gym memberships.
• Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more.
• Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects.

What You’ll Bring:

• Degree or professional qualification in civil engineering, highways management, or a related discipline.
• Membership of a relevant professional body (e.g., ICE, CIHT).
• Certification in health and safety management (e.g., IOSH, NEBOSH).
• Leadership and Team Management: Ability to lead, motivate, and manage multidisciplinary teams, ensuring exacting standards of performance and morale.
• Operational Planning: Proficiency in developing, implementing, and overseeing work programmes, maintenance schedules, and emergency response plans for highways.
• Budgeting and Financial Management: Experience managing budgets, controlling costs, and ensuring value for money in project delivery.
• Health and Safety Compliance: Comprehensive knowledge of health and safety legislation relevant to highways operations, with a commitment to maintaining a safe working culture.
• Highways Operations Background: Experience working within highways maintenance, construction, or asset management, ideally in a supervisory or managerial capacity.
• Contract Management: Experience overseeing contracts, ensuring service delivery in line with specifications and regulatory requirements.
• Emergency Response: Familiarity with managing incidents and emergencies, such as severe weather events, road traffic accidents, and infrastructure failures.
• Continuous Improvement: Demonstrated ability to implement process improvements and drive innovation in operational practices.

If you’re ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change.

At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we’re proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don’t hesitate to reach out to our recruiter for this role.