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For Companies At a Glance
- Tasks: Lead operations and financial performance for our Kent account, ensuring efficiency and service excellence.
- Company: Join Amey, a top employer committed to your professional growth and wellbeing.
- Benefits: Competitive salary, career growth, training opportunities, generous holidays, and flexible benefits.
- Why this job: Make a real impact while fostering strong client relationships and enhancing service delivery.
- Qualifications: Strong decision-making skills, customer relationship management, and IT/data analysis abilities.
- Other info: Diverse and inclusive culture with community initiatives and personal development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
This role will be based on site at our Aylesford Depot (ME20 7BU) and is on a fixed-term contract until May 2026. In this role, you will support our Kent account by overseeing financial performance, ensuring efficiency and profitability while aligning the business plan with contract strategies. You will manage budgets, resources, and safety standards to ensure service excellence. Additionally, you will foster strong client and supplier relationships, supporting a customer-centric culture. Your contribution will significantly impact creating a positive environment and professional growth opportunities for employees, and support the account by ensuring effective management of operations and resources, thereby enhancing service delivery and meeting council objectives.
What You'll Do
- Develop and manage the contract business plan, ensuring alignment with the contract strategy and performance targets.
- Oversee financial performance, including managing the P&L, balance sheet, and cash flow, while driving efficiency and profitability.
- Lead and monitor budgets and forecasts, ensuring challenging yet achievable targets, and conduct regular site visits for performance reviews.
- Ensure service excellence by managing resources effectively, including employees, fleet, suppliers, and subcontractors, and ensuring compliance with safety standards.
- Foster strong client relationships by understanding and anticipating their needs and support a customer-centric culture within the contract area.
- Manage supplier relationships, support continuous improvement efforts, and uphold the 'One Amey' culture within the business.
Why Join Us?
At Amey, we don’t just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here’s what you can expect when you join our team:
- Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.
- Career Growth: Propel your career with clear, dynamic advancement opportunities.
- Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth.
- Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, Women@Amey, and Multicultural Leadership programs.
- Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind.
- Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge.
- Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships.
- Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
- Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects.
What You'll Bring
- Able to take and be accountable for decisions within the contract, reflecting the 'One Amey' level as appropriate.
- Customer Relationship Management.
- IT and Data analysis skills.
- Ability to understand and implement commercial contracts.
Application Guidance
At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we’re proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don’t hesitate to reach out to our recruiter for this role.
Principal Operations Manager employer: ameygroupi
Contact Detail:
ameygroupi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to the role you're after. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Knowing what makes Amey tick will help you tailor your answers and show that you're not just another candidate, but the right fit for their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the Principal Operations Manager role. Highlight your experience in managing budgets and fostering client relationships to make a lasting impression.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Amey family.
We think you need these skills to ace Principal Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Principal Operations Manager role. Highlight your experience in managing budgets, resources, and client relationships, as these are key aspects of the job.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive efficiency and profitability. Use numbers and examples to make your case stronger!
Keep It Professional Yet Personal: While we want you to be professional, don’t shy away from letting your personality shine through. We’re looking for someone who can foster a customer-centric culture, so a bit of warmth in your application can go a long way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need to complete your application there!
How to prepare for a job interview at ameygroupi
✨Know Your Numbers
As a Principal Operations Manager, you'll be overseeing financial performance. Brush up on your P&L, balance sheets, and cash flow management. Be ready to discuss how you've driven efficiency and profitability in past roles.
✨Showcase Your Leadership Skills
This role requires strong leadership to manage resources effectively. Prepare examples of how you've led teams, managed budgets, and ensured compliance with safety standards. Highlight your ability to foster a customer-centric culture.
✨Understand the Client's Needs
Fostering strong client relationships is key. Research the company and its clients beforehand. Think about how you can anticipate their needs and contribute to a positive environment that supports their objectives.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Prepare scenarios where you've successfully managed operations or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
