At a Glance
- Tasks: Coordinate daily maintenance activities and manage gang deployment for efficient road network operations.
- Company: Join Amey, a top employer committed to your career growth and wellbeing.
- Benefits: Enjoy competitive salary, 24 days annual leave, flexible benefits, and personal development opportunities.
- Other info: Dynamic role with opportunities for training, volunteering, and career advancement.
- Why this job: Make a real impact in a fast-paced environment while ensuring safe and compliant road maintenance.
- Qualifications: Experience in Highways Maintenance and excellent communication skills are essential.
The predicted salary is between 29700 - 36300 £ per year.
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We have a fantastic opportunity for a permanent
Operational Controller to join our team at EMROC in Nottingham (NG8 6PZ).
This position offers a competitive salary, inclusive of any applicable shift payments.
Amey delivers Highways Maintenance services in line with contractual requirements, ensuring the safe, efficient and compliant operation of the road network.
The Operational Controller plays a key role in coordinating daily maintenance activities, managing gang deployment, and ensuring works are delivered in line with programme, service level agreements and performance targets.
This role supports both planned and reactive works, including emergency response, and requires close liaison with internal teams, the Client and external stakeholders.
The standard hours of work are 12-hour shifts, following a 4 days on / 4 off, then 4 nights on / 4 off rotation.
What You'll Do
- Approve draft resource programmes to support effective operational planning.
- Manage daily activities of gangs against programme, including direct contact where required.
- Ensure delivery is aligned to agreed timescales, SLAs and contractual requirements.
- Coordinate with Supervisors in response to on-site or operational issues.
- Review suspended and rejected jobs within the Works Management System.
- Carry out Level 1 checks of completed jobs, ensuring accuracy of labour, plant, materials and photographic records.
- Produce daily and weekly reports on gang activity and operational performance.
- Schedule and coordinate emergency and sub-24-hour works, including same-day activities.
- Liaise with Supervisors and provide updates on performance.
- Review programme quality with Pre-Works Coordinators.
- Keep the Client updated on planned work activity.
- Liaise with Emergency Services where required.
- Maintain communication across all stakeholders to ensure daily performance targets are met.
- Deliver and support continuous improvement in service levels.
- Maximise productivity through reduction of wasted time, materials and operational costs.
Why Join Us?
At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers.
As one of the top employers recognised by Investors in People, we are committed to your professional growth and wellbeing.
- Training and Development Programmes
- Personal Development Opportunities
- Company Pension Scheme
- 24 Days Annual Leave (inclusive of bank holidays)
- Option to Purchase Additional Annual Leave
- Flexible Benefits Package
- Retail and Lifestyle Discounts
- Two Paid Volunteering Days Every Year
- What You'll Bring
Skills
- Competent in Microsoft Office.
- Basic programming and scheduling of work.
- Excellent communication skills with the ability to liaise with stakeholders.
- Ability to work under pressure and make decisions.
- High attention to detail in handling and sharing operational information.
- Experience working in a fast-paced environment.
Experience
- Experience working on a Highways Maintenance contract.
- Detailed operational knowledge.
- Understanding of emergency and winter service operations.
- Experience of planning and coordination.
- Able to multi-task and prioritise effectively.
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Operational Controller employer: ameygroupi
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