Amey is seeking a Permanent IT Analyst (Service Desk 1st Line) to join onsite in Liverpool with hybrid working. You will be the friendly face for IT support to internal staff and external partners, handling incidents and requests with focus on first contact resolution.
The role requires prior service desk experience, strong customer service, basic hardware knowledge, and familiarity with remote assistance tools. The package includes a competitive salary and benefits.
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Hybrid 1st Line IT Support Analyst (Service Desk) in Liverpool employer: ameygroupi
Amey is an excellent employer, offering a supportive work culture that prioritises employee growth and development within the dynamic environment of Leuchars and Edinburgh. With a focus on long-term career progression and strong relationships with the Ministry of Defence, employees can expect meaningful engagement and the opportunity to make a real impact in their roles.
