Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead exciting projects to improve processes and drive meaningful change.
- Company: Join a vibrant, inclusive community at Amey in Liverpool.
- Benefits: Competitive salary, career growth, training opportunities, and flexible benefits.
- Other info: Enjoy a supportive culture with opportunities for volunteering and community engagement.
- Why this job: Make a real impact by enhancing efficiency and service performance.
- Qualifications: Project management qualification and experience in continuous improvement.
The predicted salary is between 40000 - 50000 £ per year.
We are excited to offer a fantastic opportunity for a Permanent Business Improvement Manager offering Hybrid working and onsite at Matchworks, 142 Speke Road, L19 2PH, Liverpool.
HOURS OF WORK – Monday – Friday 37.5 Hours
Join our vibrant, inclusive community in Group Shared Services. This is an exciting opportunity to lead end-to-end project delivery, work collaboratively with diverse stakeholders, and embed sustainable change that supports our wider business objectives. Are you passionate about delivering meaningful change and improving how services operate? We’re looking for a Business Improvement Manager to play a key role in driving continuous improvement and delivering projects that enhance efficiency, control, and service performance across our Group Shared Services (GSS) at Amey.
You will be responsible for delivering small to medium‑size projects and change initiatives across multiple business support functions. You’ll work closely with department leads, Continuous Improvement teams, IT and Systems colleagues, and BI Reporting teams to ensure initiatives are delivered successfully, benefits tracked, and changes fully adopted by users. You’ll also play an important role in fostering a culture of continuous improvement and best practice project management across GSS.
What you will do:
- Deliver cross-functional projects and change initiatives that improve processes, technology, and ways of working
- Own end-to-end project delivery, including planning, requirements gathering, governance, risk and issue management
- Prepare and present regular project updates, including monthly reporting to the Project Review Board (PRB)
- Facilitate and lead workshops and meetings, ensuring clear outcomes, actions, and follow-up
- Build strong relationships with internal and external stakeholders, managing expectations through clear communication
- Promote efficiency, optimisation, and scalability across services
- Support the implementation of Business Process Management (BPM) frameworks across GSS
- Ensure projects are delivered in line with PRINCE2 / APM methodologies and associated documentation
- Actively promote a culture of continuous improvement, collaboration, and learning
What you will bring:
- A recognised project and change management qualification (e.g. PRINCE2, Agile, APM)
- A Continuous Improvement or Process Improvement experience
- Proven experience delivering projects within large, complex organisations, ideally in shared services or business support environments (e.g. Finance, HR, Customer Services)
- Strong communication and presentation skills, with the ability to engage both technical and non-technical audiences
- The ability to analyse complex processes and translate them into practical, actionable improvements
- Experience of applying change management and BPM frameworks in practice
- A proactive, organised, and resilient approach, with a strong sense of accountability
Application Guidance and Diversity & Inclusion
At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine. As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.
Benefits
- Remuneration – Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions
- Career Growth – Shine in your career with advancement opportunities
- Training Opportunities – Unlock your potential with comprehensive training, including fully funded leadership programmes tailored to your personal growth
- Holidays – Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days
- Pension – Generous pension scheme, with extra contributions from Amey
- Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership
- Exclusive Discounts – Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter
- Give Back to community – Two Social Impact Days each year, for volunteering and fundraising opportunities
- Family friendly policies – for new parents or if you provide care for a dependant
- Membership of our Affinity Networks – who connect, support and inspire diverse communities within Amey
Business Improvement Manager in Liverpool employer: ameygroupi
Contact Detail:
ameygroupi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Improvement Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees at Amey or in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Business Improvement Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to project management and continuous improvement. We should also think of examples from our past experiences that showcase our skills in delivering successful projects.
✨Tip Number 3
Showcase our passion for change! During interviews, let’s share specific instances where we’ve driven improvements or led projects. This will help us stand out as someone who truly cares about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Amey team.
We think you need these skills to ace Business Improvement Manager in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in project management and continuous improvement. We want to see how your skills align with the role of Business Improvement Manager, so don’t hold back!
Showcase Your Achievements: When detailing your past projects, focus on the impact you made. Use specific examples that demonstrate your ability to deliver change and improve processes. We love seeing quantifiable results, so include those numbers if you can!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key messages shine through. This will help us quickly understand your fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it reaches us and gets the attention it deserves. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at ameygroupi
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've worked on. Be ready to discuss specific examples of how you delivered change and improved processes. This will show your potential employer that you can lead end-to-end project delivery effectively.
✨Master the Art of Communication
As a Business Improvement Manager, strong communication skills are key. Practice explaining complex ideas in simple terms, as you'll need to engage both technical and non-technical audiences. Consider preparing a few scenarios where you successfully communicated project updates or facilitated workshops.
✨Showcase Your Continuous Improvement Mindset
Demonstrate your passion for continuous improvement by sharing examples of how you've fostered this culture in previous roles. Discuss any frameworks you've implemented, like BPM, and how they benefited the organisation. This will highlight your alignment with the company's objectives.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage risks. Think of past challenges you've faced in project management and how you overcame them. This will help you illustrate your proactive and organised approach during the interview.