At a Glance
- Tasks: Support and enhance critical IT infrastructure for a major UK government department.
- Company: Join Amey, a global leader in infrastructure consultancy and operations.
- Benefits: Competitive salary, career growth, training, flexible working, and generous holiday allowance.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional development.
- Why this job: Make a real impact on essential government services while developing your tech skills.
- Qualifications: Degree in IT or related field; experience with Microsoft technologies and networking.
The predicted salary is between 38250 - 46750 £ per year.
We are excited to offer a fantastic opportunity for an Infrastructure Technician/Engineer to join one of Amey's most successful and high-profile contracts, delivering secure IT services to a major UK Central Government department in Whitehall, London. You will play a key role in supporting and enhancing a complex physical network and Microsoft Windows environment that underpins critical government services. Working alongside our Senior Infrastructure Engineer and Senior IT Technician, you will help maintain a secure, resilient and high-performing IT estate while contributing to innovative technology improvements that deliver real operational value. This is an exciting opportunity to work on meaningful infrastructure that matters, influence technology decisions, and develop your career within a supportive and highly skilled team.
What You Will Do
- Manage and support critical IT infrastructure including servers, networks, storage platforms and virtualisation technologies.
- Monitor, maintain and optimise systems and cloud services to ensure maximum availability and performance.
- Troubleshoot and resolve complex infrastructure incidents, working collaboratively with internal teams and third-party suppliers.
- Deliver infrastructure projects, including network improvements, technology upgrades and cloud-based solutions.
- Contribute to infrastructure strategy, disaster recovery planning and the continuous improvement of operational processes.
- Support security compliance by implementing controls, conducting risk assessments and maintaining robust security standards.
What You Will Bring
- Strong technical knowledge of LAN, WAN and TCP/IP networking environments.
- Experience supporting Microsoft technologies including Active Directory, Group Policy, Hyper‑V, Microsoft 365, Azure and Windows Server 2019+.
- Working knowledge of Microsoft SQL Server maintenance and mainstream backup solutions.
- Excellent communication and stakeholder management skills with the ability to work effectively across technical and non-technical teams.
- Proactive, collaborative and adaptable approach with a passion for continuous improvement and innovation.
- Ability to support 2nd and 3rd line infrastructure incidents within a secure operational environment.
Essential Qualifications & Experience
- Bachelor's degree in Information Technology, Computer Science or a related discipline.
- Practical experience supporting enterprise IT infrastructure and security best practices.
- Experience maintaining and upgrading complex network and server environments.
- Master's degree in a relevant discipline.
- Relevant Microsoft, networking, cloud or infrastructure certifications.
- Experience within highly regulated or secure environments.
Inclusive Hiring
We welcome applications from a diverse range of candidates. If you have most but not all of these skills and experiences, we encourage you to apply. We may be able to offer development and training to support your growth and career progression with Amey.
Security Clearance
Due to the nature of this role and the customer environment, the successful candidate will be required to obtain and maintain Developed Vetting (DV) Security Clearance. Existing DV clearance is not required to apply; however, candidates must be eligible and willing to undergo the clearance process. Employment will be subject to successful completion of the required vetting.
Why Join Amey?
- Competitive Salary with annual review opportunities.
- Career Growth with opportunities to progress into Senior Infrastructure Engineer and wider technical leadership roles.
- Training & Development including professional qualifications, technical certifications and leadership programmes.
- Holiday Allowance plus bank holidays and the option to purchase additional leave.
- Generous Pension Scheme with employer contributions.
- Flexible Working Options where operational requirements allow.
- Flexible Benefits Package including a range of lifestyle and wellbeing options.
- Retail & Lifestyle Discounts through our employee benefits platform.
- Two Social Impact Days every year to support volunteering and community initiatives.
- Family Friendly Policies supporting parents and carers.
- Affinity Networks that connect, support and inspire diverse communities across Amey.
About Amey
Amey is a global, integrated infrastructure consultancy and operations partner. We design, deliver, protect and maintain critical assets and systems. We advise, design, finance, deliver and enhance civic, transport and defence systems. By combining strategic intelligence, engineering, infrastructure finance and operational expertise, we create secure, resilient, compliant and high-value outcomes across the lifecycles of both new and legacy assets.
Diversity, Inclusion and Accessibility
At Amey we continually evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates regardless of race, gender, disability, religion or belief, sexual orientation or age. We believe everyone deserves an opportunity to shine. As a Disability Confident Leader, we are proud to guarantee applicants with a disability an interview where minimum role requirements are met. If you require adjustments or additional support during the recruitment process, please let us know.
Infrastructure Technician / Engineer employer: ameygroupi
Amey is an excellent employer, offering a supportive work culture that prioritises employee growth and development within the dynamic environment of Leuchars and Edinburgh. With a focus on long-term career progression and strong relationships with the Ministry of Defence, employees can expect meaningful engagement and the opportunity to make a real impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Technician / Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ameygroupi values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ameygroupi might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ameygroupi!
✨Direct Apply to ameygroupi
Let's not forget to apply directly through the ameygroupi website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Technician / Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ameygroupi.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ameygroupi. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ameygroupi
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
