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- Tasks: Lead exciting projects to improve processes and drive meaningful change.
- Company: Join a vibrant, inclusive community at Amey in Liverpool.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with strong focus on learning and development.
- Why this job: Make a real impact by enhancing efficiency and service performance.
- Qualifications: Project management qualification and experience in continuous improvement required.
The predicted salary is between 45000 - 55000 £ per year.
We are excited to offer a fantastic opportunity for a Permanent Business Improvement Manager offering Hybrid working and onsite at Matchworks, 142 Speke Road, L19 2PH, Liverpool. HOURS OF WORK – Monday – Friday 37.5 Hours.
Join our vibrant, inclusive community in Group Shared Services. This is an exciting opportunity to lead end-to-end project delivery, work collaboratively with diverse stakeholders, and embed sustainable change that supports our wider business objectives. Are you passionate about delivering meaningful change and improving how services operate? We’re looking for a Business Improvement Manager to play a key role in driving continuous improvement and delivering projects that enhance efficiency, control, and service performance across our Group Shared Services (GSS) at Amey.
You will be responsible for delivering small to medium‑size projects and change initiatives across multiple business support functions. You’ll work closely with department leads, Continuous Improvement teams, IT and Systems colleagues, and BI Reporting teams to ensure initiatives are delivered successfully, benefits tracked, and changes fully adopted by users. You’ll also play an important role in fostering a culture of continuous improvement and best practice project management across GSS.
What you will do:
- Deliver cross-functional projects and change initiatives that improve processes, technology, and ways of working.
- Own end-to-end project delivery, including planning, requirements gathering, governance, risk and issue management.
- Prepare and present regular project updates, including monthly reporting to the Project Review Board (PRB).
- Facilitate and lead workshops and meetings, ensuring clear outcomes, actions, and follow-up.
- Build strong relationships with internal and external stakeholders, managing expectations through clear communication.
- Promote efficiency, optimisation, and scalability across services.
- Support the implementation of Business Process Management (BPM) frameworks across GSS.
- Ensure projects are delivered in line with PRINCE2 / APM methodologies and associated documentation.
- Actively promote a culture of continuous improvement, collaboration, and learning.
What you will bring:
- A recognised project and change management qualification (e.g. PRINCE2, Agile, APM).
- A Continuous Improvement or Process Improvement experience.
- Proven experience delivering projects within large, complex organisations, ideally in shared services or business support environments (e.g. Finance, HR, Customer Services).
- Strong communication and presentation skills, with the ability to engage both technical and non-technical audiences.
- The ability to analyse complex processes and translate them into practical, actionable improvements.
- Experience of applying change management and BPM frameworks in practice.
- A proactive, organised, and resilient approach, with a strong sense of accountability.
Business Improvement Manager employer: ameygroupi
Contact Detail:
ameygroupi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Improvement Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can drive continuous improvement and deliver projects effectively. A confident delivery can make all the difference in leaving a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our vibrant community.
We think you need these skills to ace Business Improvement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Improvement Manager role. Highlight your project management qualifications and any relevant experience in continuous improvement. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering meaningful change and how you can contribute to our vibrant community. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively engaged with stakeholders in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at ameygroupi
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've worked on. Be ready to discuss specific examples of how you delivered change and improved processes. This will show your potential employer that you can lead end-to-end project delivery effectively.
✨Master the Art of Communication
As a Business Improvement Manager, strong communication skills are key. Practice explaining complex ideas in simple terms, as you'll need to engage both technical and non-technical stakeholders. Consider preparing a few scenarios where you successfully communicated project updates or facilitated workshops.
✨Showcase Your Continuous Improvement Mindset
Be prepared to discuss how you've fostered a culture of continuous improvement in previous roles. Share specific examples of initiatives you've led that resulted in measurable benefits. This will demonstrate your passion for delivering meaningful change and aligning with the company's objectives.
✨Familiarise Yourself with Methodologies
Brush up on PRINCE2, Agile, and APM methodologies before your interview. Be ready to discuss how you've applied these frameworks in your past projects. This knowledge will not only impress your interviewers but also show that you're serious about adhering to best practices in project management.