Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and resolve queries in a dynamic infrastructure setting.
- Company: Leading infrastructure service provider based in Sheffield.
- Benefits: Starting salary of £25,536, career growth, and supportive professional development.
- Why this job: Kickstart your career with hands-on experience and a commitment to excellent service.
- Qualifications: Strong interpersonal skills and a full UK driving licence required.
The predicted salary is between 800 - 1400 £ per month.
A leading infrastructure service provider in Sheffield is seeking a Customer Service Apprentice to provide efficient services and resolve customer queries. This position offers a starting salary of £25,536 and is part of a Level 2 apprenticeship program lasting approximately 15 months.
Ideal candidates should have:
- Strong interpersonal skills
- A full UK driving licence
- A commitment to delivering excellent service
This apprenticeship promises career growth and a supportive environment for professional development.
Customer Service Apprentice – Infrastructure & Highways in Sheffield employer: Amey
Contact Detail:
Amey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice – Infrastructure & Highways in Sheffield
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent projects can help you connect your answers to what they care about. Plus, it shows you're genuinely interested in the role!
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart. Try role-playing common customer scenarios with a friend.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This not only shows your enthusiasm but also helps you figure out if the company is the right fit for you. Ask about their training programs or how they support apprentices.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Customer Service Apprentice – Infrastructure & Highways in Sheffield
Some tips for your application 🫡
Show Off Your Interpersonal Skills: When writing your application, make sure to highlight your strong interpersonal skills. We want to see how you connect with others and resolve queries effectively, so share any relevant experiences that showcase this.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Service Apprentice role. Mention why you're excited about working in infrastructure and highways, and how you can contribute to our team.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our company there!
How to prepare for a job interview at Amey
✨Know the Company Inside Out
Before your interview, do some research on the infrastructure service provider. Understand their values, recent projects, and how they approach customer service. This will not only impress them but also help you tailor your answers to align with their mission.
✨Showcase Your Interpersonal Skills
As a Customer Service Apprentice, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully resolved conflicts or helped customers. This will demonstrate your ability to handle queries effectively and show that you’re committed to excellent service.
✨Be Ready to Discuss Your Driving Licence
Since a full UK driving licence is required, be prepared to discuss your driving experience. If you have any relevant experiences related to travel for work or customer visits, share those stories to highlight your readiness for the role.
✨Express Your Commitment to Growth
This apprenticeship is all about professional development. Be sure to express your enthusiasm for learning and growing within the company. Talk about your career aspirations and how this role fits into your long-term goals, showing that you’re in it for the long haul.
