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- Tasks: Support the operational team in delivering efficient highways operations and maintenance.
- Company: Join a leading company dedicated to improving Scotland's transport network.
- Benefits: Competitive salary, career growth, training opportunities, and flexible benefits.
- Other info: Enjoy at least 24 days holiday, plus community volunteering opportunities.
- Why this job: Make a real difference in road safety and sustainability while developing your skills.
- Qualifications: SVQ Level 3 preferred; strong communication and organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are excited to offer a fantastic opportunity for an Operations Assistant to join our North East account on a permanent basis, based at our Forfar Depot. Our NMC NE account was awarded to us in August 2022 to support Transport Scotland. We will deliver improved levels of service to the trunk road network, aiming to ensure consistent, predictable and reliable journeys for road users. Works will cover maintenance, road safety, bridges and structures and discrete improvement schemes whilst considering the Scottish Government’s climate change and sustainability targets.
As an Operations Assistant, you will provide key support to the Forfar Operational Supervisor and the wider Operational Team, playing a vital role in the day‑to‑day coordination and delivery of highways operations.
Responsibilities
- Provide operational support to Highways Supervisors and the wider Operations Management team
- Coordinate the hiring and off‑hiring of plant, ensuring compliance and monitoring of hire equipment
- Prepare and complete operational briefs and permits
- Support winter maintenance activities, including accurate record keeping
- Deputise for Supervisors when required
- Maintain and update records within operational information systems
- Assist with incident investigations
- Prepare completed works information for Commercial teams
- Support works planning, commissioning, and associated record keeping
- Process and plan material orders and invoices
- Ensure gangs accurately record works completed to allow correct client claims and ‘as built’ records
- Arrange, process, and submit timesheets in a timely manner
- Quantify and order materials, plant, and equipment in advance to support delivery
- Arrange sub‑contractors in conjunction with the Commercial team
- Coordinate employee training in line with the training matrix
- Support recruitment activities, including interviewing prospective employees
Qualifications
- SVQ Level 3 (desirable – training can be provided)
- Competent user of Microsoft Office
- Good understanding of client requirements and service delivery needs
- Strong liaison, interpersonal, and customer relationship skills
- Team coordination and people management skills
- Commercial awareness
- Basic planning and programming skills for sequencing works
- Excellent organisational and communication skills
- Willingness to participate in emergency response and winter service delivery
- Self‑motivated with a proactive approach to problem solving
- CDM 2015 awareness (desirable – training can be provided)
- SSSTS (desirable – training can be provided)
- A full UK driving licence is essential for this role.
Benefits
- Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.
- Career Growth: Propel your career with clear, dynamic advancement opportunities to roles within Amey.
- Training Opportunities: Unlock your potential with comprehensive training tailored to your growth.
- Personal Development Opportunities: Advance your personal growth through mentorship and access to our award‑winning programs like our Leadership Development, Women@Amey, and Multicultural Leadership programs.
- Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind.
- Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days!
- Flexible Benefits: Customise your benefits package with options like additional leave, cycle‑to‑work schemes, charitable giving, and gym memberships.
- Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
- Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects.
We’re proud to offer applicants with a disability an interview if they meet the minimum requirements for the role.
Operations Assistant employer: Amey
Contact Detail:
Amey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at the company. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their projects and how you can contribute as an Operations Assistant. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your responses to common interview questions. Think about how your skills align with the role, especially around coordination and support tasks. We want to hear how you can make a difference in the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining us and ready to be part of our mission to improve road services.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Operations Assistant role. We want to see how you can support our team in delivering top-notch service to Transport Scotland!
Showcase Your Skills: Don’t forget to mention your Microsoft Office proficiency and any relevant experience in operational support. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Amey
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Operations Assistant. Familiarise yourself with the key tasks like coordinating plant hire and supporting winter maintenance activities. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As an Operations Assistant, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed time-sensitive projects or coordinated teams. Highlighting your organisational skills will reassure the interviewers that you can handle the demands of the job.
✨Demonstrate Teamwork and Communication
This role requires strong interpersonal skills, so be ready to discuss how you've worked effectively within a team. Share specific instances where your communication skills helped resolve issues or improve processes. This will illustrate your ability to collaborate with the wider Operations Management team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to sustainability or how they support employee development. This shows that you're not only interested in the position but also in the company's values and future direction.