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- Tasks: Support the team by managing helpdesk systems and maintaining office records.
- Company: Join Amey, a leader in sustainable infrastructure solutions.
- Benefits: Competitive salary, flexible benefits, and generous holiday allowance.
- Why this job: Gain valuable experience in administration while making a positive impact.
- Qualifications: Strong communication skills and familiarity with IT systems are essential.
- Other info: Opportunities for career growth and professional development await you.
The predicted salary is between 30000 - 42000 ÂŁ per year.
12-month fixed term contract with the possibility of going permanent. Salary is dependent on experience. Standard hours: 37.5 hours per week, Monday to Friday.
Responsibilities
- Maintain and update records within various management information systems.
- Undertake general “team” administrative duties as and when required.
- Procurement orders – stationary / uniform / supplies / PPE.
- Log and monitor Helpdesk system and Inbox, distributing information to relevant team or contractors; update clients of works and KPIs.
- Distribute and share information internally to ensure customer needs are met.
- Receive and disseminate information to other team members to ensure delivery.
- Maintain office systems in an orderly manner.
- Undertake other basic business support duties as part of a team.
- Assist with the delivery of services to the client as prescribed by team leader/management.
- Input to and maintain spreadsheets/databases/systems and produce and collate reports.
- Provide cover for reception where appropriate/required.
- Ensuring PPM documentation and signing in documents are available / archived.
- Inductions / Risk Assessments / RAMS / Access control are up to date and completed.
- Update noticeboards of comms / posters / documents / insurances / contractor attendance.
- AOB / Reasonable requests.
Qualifications
- Excellent ability to manage time-keeping and prioritise workload.
- Good communication skills.
- Familiar with/exposure to management systems or other similar data entry and reporting database applications.
- Experience/use of Microsoft packages/IT literate.
- Able to develop and maintain good working relationships.
- Ideally you will be qualified in Business Administration with experience of working in a generalist administration/business support role.
- Strong IT skills and experience working with Microsoft Office package are desirable, although this is not essential as we will provide development to bring you up to speed.
Benefits
- Remuneration – competitive annual salary with potential for yearly reviews.
- Career growth – opportunities to advance to roles such as Caretaker or Cleaning Team Leader.
- Training opportunities – fully funded leadership programmes and comprehensive training.
- Holidays – at least 24 days plus bank holidays, with the option to buy further days.
- Pension – generous scheme with extra contributions from Amey.
- Flexible benefits – customize with options such as insurance benefits, Cycle2Work scheme and discounted gym membership.
- Exclusive discounts – access to online portal with retailer, healthcare and more discounts.
- Give back to community – two Social Impact Days each year for volunteering and fundraising.
- Family‑friendly policies for new parents or for care of a dependant.
- Membership of affinity networks that connect, support and inspire diverse communities within Amey.
About Amey
We are a leading provider of full life‑cycle engineering, operations and decarbonisation solutions for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future.
Application Guidance and Diversity & Inclusion
We welcome applications from all suitably qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine. As a disability confident leader, we guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require.
Apply Today
We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible.
Helpdesk Administrator in Liverpool employer: Amey
Contact Detail:
Amey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Administrator in Liverpool
✨Tip Number 1
Get to know the company! Research Amey and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and IT skills. Think about examples from your past experiences that demonstrate your ability to manage time and prioritise workload effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Amey. So, get your application in and let’s make it happen!
We think you need these skills to ace Helpdesk Administrator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Helpdesk Administrator role. Highlight your experience with management systems and any relevant IT skills. We want to see how your background fits with what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your communication skills and ability to manage workloads effectively, as these are key for this role.
Show Off Your Team Spirit: Since this role involves working closely with others, make sure to showcase your ability to develop good working relationships. Share examples of how you've collaborated in past roles to meet customer needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Amey
✨Know Your Systems
Familiarise yourself with management information systems and data entry applications. Brush up on your Microsoft Office skills, especially Excel, as you'll likely need to demonstrate your ability to manage spreadsheets and databases during the interview.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated within a team or with clients in previous roles. Highlight your ability to distribute information clearly and ensure everyone is on the same page, as this is crucial for a Helpdesk Administrator.
✨Demonstrate Time Management
Be ready to discuss how you prioritise tasks and manage your workload. Think of specific instances where you successfully balanced multiple responsibilities, as this role requires excellent time-keeping and organisational skills.
✨Emphasise Teamwork
Since this position involves working closely with others, prepare to talk about your experience in collaborative environments. Share stories that illustrate your ability to develop and maintain good working relationships with colleagues and clients alike.
